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Quick Message Utility
Last Post 15 Feb 2009 08:40 AM by Joshua Post. 8 Replies.
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PBChurchUser is Offline
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26 Dec 2008 06:30 PM  

I get this error every time I launch the SSP version on my Projection station. 

Unable to initialize Quick Message Utility. Reason: Error accessing the
OLE registry
 
This problem may be due to corrupted installation. Try reinstalling
SongShow Plus. If the problem persists, please contact SongShow
Plus technical support.


I have removed and reinstalled the PROMODULE for the Quick Message, but still get the same results. 

I am running Windows Vista.  I have upgraded to November 2008 version (I also had the same error under the July version).

RLC
Pinecrest

Joel OsbornUser is Offline
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27 Dec 2008 04:00 PM  
If you get a chance, I'd give tech support a call.
...Joel

Milton Seventh Day Baptist Church
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"I was not born to be free: I was born to adore and to obey." - C.S. Lewis
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27 Dec 2008 08:52 PM  
Thanks Joel... I will get up with them and report this issue, If it can be resolve, I will post it. rlc
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02 Jan 2009 07:04 PM  
Well, Here it is in a nut shell...from the home office,

" There have been several issues identified with the Quick Message Plug-in and Windows Vista. These are due primarily to the interaction of Quick Message and the User Account Control in Windows Vista, which is preventing Quick message from accessing certain files and performing certain operations.

In particular there have been issues observed with the proper execution of Quick Message, access to the Quick Message Control Panel, Quick Message configuration and saving of presets in the Quick Message Control Panel.

There are some steps that you can take to allow Quick Message to work better without the system-wide impact of disabling UAC, such as running in XP Compatibility Mode or setting "Run As Administrator" for the Quick Message executables, however these may introduce other sets of issues.

Even if adjustments are made, Quick Message may not always work as expected.

At this time we do not have a solid work around for the consistent operation of Quick Message. "

George TaylorUser is Online
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05 Jan 2009 10:55 AM  

FYI...
Quick Message was deprecated in the April 2008 Edition.  I updated the KB article (SSP026) that the information PBChurch referred to was pulled from.

- GEORGE

Welcome to the SSP Evolution!
Joel OsbornUser is Offline
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05 Jan 2009 11:29 AM  
Wow. Any plans to replace it with a new utility?

Or will we have to use Quick Slides?

Those who use this for nursery call numbers will miss it.

I, OTOH, have only used it once in the past 3 years.
...Joel

Milton Seventh Day Baptist Church
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"I was not born to be free: I was born to adore and to obey." - C.S. Lewis
Rick EveringhamUser is Offline
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05 Jan 2009 11:29 AM  
What is going to replace QM?
Experience the Worship Presentation Evolution
Doug ReeceUser is Online
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06 Jan 2009 10:12 AM  
Posted By Rick Everingham on 01/05/2009 11:29 AM
What is going to replace QM?

There will be a replacement at some point. It will still work, but depending on your security settings in XP and Vista, you may need to make some manual tweeks of your registry and/or file permissions. There's a KB article on that.
Joshua PostUser is Offline
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15 Feb 2009 08:40 AM  
We use QuickMessage for Child IDs as well. We use it 2-5 times each Sunday, so it is very important to use to have it working. It is buggy right now, but we can still use it. Very interested in the replacement though.
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01 Sep 2010 03:23 PM
RE: Playing video in slide show by osborn4 in User Support - V7

Is there sound in the video that you want? Is the slide show an automated show (like an announcement loop) or a manually advanced show (like a sermon)?

31 Aug 2010 04:37 PM
PowerPoint files are skipping the first slide when presented in SongShow Plus (TS116) by George in Troubleshooting

Symptom:
PowerPoint files are skipping the first slide when presented in SongShow Plus.  This appears to only be happening with PPT 2010.

Possible Cause:
Root cause is unknown at this time.

Possible Solutions:
1. Add a blank slide as the first slide of the PowerPoint slideshow.
2. Convert your PPT files to slideshows using the slide import tools.
3. Create your slideshows in the SSP Slide show builder.

(TS116)

31 Aug 2010 04:13 PM
RE: Send The Fire Background by osborn4 in In Action

The background color was set to black and the background image to don't show, to have the unmasked part of the background black.

To get the text where I wanted it, I changed the song layout properties so that the lyric area was about the top half of the screen and then selected center/center for alignment.

31 Aug 2010 11:58 AM
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We worked around it by not turning on the camera until we needed it that morning. I've not been able to try any of the suggestions here yet.

30 Aug 2010 04:57 PM
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30 Aug 2010 04:20 PM
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The 4th picture is the fire visualization using a full screen logo png as an image mask. It was a really great effect. Actually, this week was the first time I had used image mask much at all.

But with a large logo like this, it worked very well.

28 Aug 2010 03:31 PM
RE: how to add audio to a slide show? by akins in User Support - V7

Thanks for reminding me of that, Gary. Since I was using a sound instead of a song, that had slipped my (old) mind.

26 Aug 2010 11:16 AM
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SongShow Plus and GoFishMedia will be at Worship in the Park tomorrow night. This event includes headliners Matt Maher and Brenton Brown as well as other local area artists.

26 Aug 2010 07:04 AM
RE: A Song that is, but isn't... by akins in User Support - V7

Have you tried deleting one of the copies in the database using Windows Explorer?  I've had to do this when SSP gets confused about titles that look the same except for special characters.

25 Aug 2010 06:42 PM
RE: Images as songs? by dlmoon in User Support - V7

In my opinion the best way to do what you are trying to do is use background improv. I use it every service both background image and background motion. You can have a different image or motion for each verse and or chorus of a song. I try to fit the background to the theme of the service be it patriotic or winter, spring or harvest time. It looks like to me to make different slides for each song is a lot of unnecessary work. With background improv you are only limited to the number of images/motions you have in your liberary. I have created a folder called 1 Today's Improv. The number 1 in the foloder name makes it be the first folder in the improv folder tree. I copy the backgrounds I want to use for that service in that folder. Before the service I expand my Today's Improv folder and all my backgground motions or images are right there handy. Sure you have to use the mouse a lot more and pay close attention to where you are in the song and remember to kill the background of the song by clickiing the Transparent button but after using it a little you soon get used to it. Since I started using background improv I am constantly getting comments on how much it adds to the service and sets the mood for worship. I love it and I'm sure you will to if you work with it and give it a chance.

24 Aug 2010 11:05 AM
RE: Program Panel by dreece in User Support - V7

Posted By George Taylor on 23 Aug 2010 10:58 AM

All,

I believe what you are looking for is the Multiline text option.

From the program panel, select the 'Show Details' drop down icon and make sure the Multiline Text option is not checked.




Actually, its call "Full Text" (George: you're looking at the new, yet-to-be-released build).

23 Aug 2010 04:56 PM
source video lost when using Video Device in SongShow Plus (TS115) by George in Troubleshooting

Symptom:
When trying to use a device from the Video Devices panel the video signal is lost and either a blank or default background is presented instead.


Possible Cause:
The signal has been lost because the device connected/added in the Video Device panel is powered off.

Possible Solution:
Turn on the device connected/added in the Video Device panel.  Restarting SongShow Plus or removing and re-adding the device from/to the panel may be required to restore the connection.


Possible Cause:
The signal has been lost because the device connected/added in the Video Device panel has gone to sleep.

Possible Solution:
Prevent the device connected/added in the Video Device panel from going to sleep by disabling the hibernate or power saving mode.  Restarting SongShow Plus or removing and re-adding the device from/to the panel may be required to restore the connection.

(TS115)

22 Aug 2010 06:59 PM
RE: Video files playing at 2x speed sometimes by DougM2 in User Support - V7 on Windows 7

Well, I updated the realtek sound drivers from the Asus support page for my mobo (P6X58D Premium), and I couldn't get Alvin to sing for me. Seems like all is well, only time will tell I suppose.

22 Aug 2010 11:10 AM
RE: General Refresh Problems with Slide Shows - Win 7 by DougM2 in User Support - V7 on Windows 7

Uninstalled and reinstalled the latest build. Initial tests after service today indicate that it is fixed. Updated some random slides from today's announcements and they instantly changed on screen. Now if I can just get Alvin and the chipmunks out of my videos (randomly) we will be set! "Current" still doesn't refresh if you add or delete a slide, but re-running the slide show fixes that.

19 Aug 2010 10:56 AM
Too many verses added during verse order selection (TS114) by George in Troubleshooting

Symptom:
When adding verses to the verse order using the blue left arrow, if you attempt to add the same verse twice by quickly clicking twice on the arrow, 3 entries are made for the verse in question.

Possible Cause:
The root cause in unknown but it appears the the second click is seen as a double click and adds the item twice.

Possible Solution:
The work around at this time is adding the verses more slowly.  If there is sufficient time between clicks the behaviour does not occur. Simply deleting the extra item is also acceptable. An adjustment to the mouse double click sensitivity may also help avoid this behavior.

(TS114)

18 Aug 2010 11:11 AM
RE: Stage Monitor Output by mike in Feature Reviews

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I have attached a link to my wiring diagram.
http://flickr.com/gp/7565177@N06/0580E6

16 Aug 2010 02:01 PM
RE: print bug?? by akins in User Support - V7

Thanks, George.

14 Aug 2010 04:11 PM
RE: Can SSP files be converted to a PowerPoint file? by osborn4 in User Support - V7

You can save SlideShow Builder slide shows as a series of jpgs. And songs could be converted (one at a time) to slide shows, which could be converted to jpgs and those could be put into powerpoint.

But you're giving up a lot of control by going to powerpoint.

Have you looked at the online training offered by GoFishMedia.net?

12 Aug 2010 04:16 PM
RE: Soing Names beginning w space by iamgap in User Support - V7 on Windows 7


I am not sure this would help, but have you tried using the asci characters for a NULL (Alt+0160)?

12 Aug 2010 12:27 PM
DVD Import is unstable with Multi-Core support enabled (TS113) by George in Troubleshooting

Symptom:
DVD Import and playback of DVDs in SongShow Plus is unstable with Multi-Core support enabled.  Import may succeed and play but subsequent playback attempts may cause SSP to hang for some time before recovering.  An SSP restart may be required.

Possible Cause:
Root cause is unknown at this time.

Possible Solution:
DVD Import and playback of DVDs is stable in Single Core mode. Set to Single Core mode in the utilities panel.


(TS113)

SSP News

19 Jul 2010 10:19 AM
RE: March 2010 Edition, 6/02/2010 Update by mike in Latest News

Just FYI.. I used Pan and Zoom this weekend from within a slide show for a couple of pictures.
It did not work correctly on very large (straight off of the camera) pictures. It did work fine on a picture that I resized earlier to the native resolution of my display monitor (i.e., 1024x768).   I do not know for sure that the size was the problem; but in the past (working on an under-powered machine) I found I always had much better results with appropriate sized graphiics. And it makes sence, there is a lot more work for the computer to do if it is working with a huge file.

I normally resize all large image files before using them; but I was handed a thumbdrive right before the service with pictures from VBS.

02 Jul 2010 05:11 PM
RE: June 2010 Edition, 6/22/2010 Candidate Release by osborn4 in Latest News

It's too late this week (unless you have a silver or gold support package) but I would call tech support and let them take a look.

28 Jun 2010 03:45 PM
June 2010 Edition Released by dreece in Latest News

The June 2010 Edition of SongShow Plus is formally released and is available to all users who have a current subscription, or whose subscription was current as of June of this year.

You can download the new edition from within SongShow Plus using the menu command Update > Check for Updates or by going to http://www.songshowplus.com then to the Download page.

Click here for a list of What's New in the June 2010 Edition.

13 Jun 2010 12:36 AM
RE: June 2010 Edition Available for Beta Testing by jbradley in Latest News

The improved Youtube/Vimeo support is great..the only problem I see, is that it would be nice for the video to automactically start when 'played' in the program.

09 Jun 2010 03:24 PM
March 2010 Edition, 6/09/2010 Update by dreece in Latest News

An update to the March 2010 Edition of SongShow Plus has been posted. The 6/09/2010 update fixes the following issues:

    • Fixed problem with Mute and Clear.
    • Fixed problem associated with repeated uses of the Import-Song-from-PowerPoint utility. 
      (These problems were introduced in the 5/25 build)

You can download the update from within SongShow Plus using the menu command Update > Check Updates  or by going to http://www.songshowplus.com then to the Download page.

 

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