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Your Church Tech Team
Last Post 07 Jun 2007 11:35 AM by Dick Akiins. 14 Replies.
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Kirsten Blackstock
New Member
Posts:85
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| 03 Dec 2006 12:22 PM |
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Hi Everyone,
I have a couple of questions for you all to assuage my curiosity about how other churches run their tech teams:
1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc.
2) How many people are running these stations on any given Sunday?
3) Do you actively and openly recruit new people for your team, or do you hand-pick new members?
4) Do you find it difficult to teach new people?
5) Do you hold a class-type lesson with several people to teach sound/lighting/media or do you use one-on-one lessons or even on-the-job learning/shadowing on Sundays?
6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Perhaps videos in their sermons, video countdowns before a service, running their own slides off a laptop, etc...please add your own.
7) Do you have one trick or shortcut or tip to give others who lead media teams? If yes, please share!
Thanks!
~ Kirsten |
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Joel Osborn
Veteran Member
Posts:3606
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| 03 Dec 2006 12:47 PM |
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Posted By KBlack on 12/03/2006 12:22 PM
1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc.
We have 3 that create content and 7 or 8 to run things. We usually take one weekend once or twice a month. 2) How many people are running these stations on any given Sunday?
None on Sunday, but we won't talk theology here.  During services, we have 2, one on sound and one on projector/lights. Our lighting is minmal. Sound is FOH, monitors and recording. 3) Do you actively and openly recruit new people for your team, or do you hand-pick new members?
We've tried both. General calls for help haven't been fruitful. Coming along side someone and asking them specifically to help has been more fruitful. But not lately.  4) Do you find it difficult to teach new people?
I'm not a real good teacher. There are others that do it better than I. 5) Do you hold a class-type lesson with several people to teach sound/lighting/media or do you use one-on-one lessons or even on-the-job learning/shadowing on Sundays?
All training is one to one and on the job. We try to have folks learn from several members so that hopefully they will pick up the good habits of all of them, and ferret out the bad habits from each. 6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Perhaps videos in their sermons, video countdowns before a service, running their own slides off a laptop, etc...please add your own.
We've been using video clips more and more. Countdowns aren't even on the horizon. We aren't that time sensitive yet. And want the time for the announcement loop to run 7) Do you have one trick or shortcut or tip to give others who lead media teams? If yes, please share! Remember that you are leading a ministry. Try to keep a spiritual component in everything you do and remember Who you are doing all this for.
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...Joel
Milton Seventh Day Baptist Church
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"I'm working on my 5 year plan. I just need to pick a font." - Chuck |
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Tom Johnson
Basic Member
Posts:339
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| 04 Dec 2006 08:12 AM |
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1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc. About 25. We have 5 different services in 3 locations on Sunday and we video tape one of them for our off site locations.
2) How many people are running these stations on any given Sunday? If everybody only worked one service we would need 15. We usually have 10, though with a couple of them working several services.
3) Do you actively and openly recruit new people for your team, or do you hand-pick new members?
We try but the ones who come to us are the ones most willing to learn and commit long term.
4) Do you find it difficult to teach new people? For sound - yes. For SSP - no. Anyone who has touched a PC and taken a music class in high school can learn to run a song service in about 5 minutes. Teaching them how to do what SSP can do, well I'm still learning that, too.
5) Do you hold a class-type lesson with several people to teach sound/lighting/media or do you use one-on-one lessons or even on-the-job learning/shadowing on Sundays? 1 on 1 and OJT works best for me.
6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events? Videos, audio, slides (usually from missionaries) countdowns before some of our services. We are experimenting with all of that. After the Thailand sunami I borrowed a telephone interface from our local christian radio station and pastor talked live to another pastor on the ground there. I know it was live, I placed the call.
7) Do you have one trick or shortcut or tip to give others who lead media teams? The most important thing for techies to remember is that we are there to enhance worship. When technology gets in the way of worship then we have gone too far. Where that line is depends on the church and type of service you are having. We always find out if we have gone too far.
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Tom
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Ian Snell
New Member
Posts:1
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| 18 Dec 2006 01:19 PM |
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1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc. Roughly 4 on sound and four on projection. Some overlap.
2) How many people are running these stations on any given Sunday?2
3) Do you actively and openly recruit new people for your team, or do you hand-pick new members? Combination. Last advert we had one, we've got more by asking.
4) Do you find it difficult to teach new people? We tend to teach by watching/tutoring plus get-togethers ervery other month.
5) Do you hold a class-type lesson with several people to teach sound/lighting/media or do you use one-on-one lessons or even on-the-job learning/shadowing on Sundays? See answer to 4.
6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Perhaps videos in their sermons, video countdowns before a service, running their own slides off a laptop, etc...please add your own. Yes, getting more complex by the week.
7) Do you have one trick or shortcut or tip to give others who lead media teams? If yes, please share! The other comments are correct, we are part of the worship team and the technology should add to this, not be an end in itself. (saying this to myself as well!)
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Judy Choate
New Member
Posts:3
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| 19 Dec 2006 08:46 AM |
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These are really good questions: 1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc. (A) We video tape our morn. service also, we have 4 camerias, sound, editing and the overhead screen all working ea sunday. There is just 2 of us the work the computer SSP system. We take every other month and fill in when the other needs off. 6) (a) our pastor started this whole thing so we have a hard time keeping him away so he can handle other matters  7)I totally share in the other comments. We have such fun doing it all we have to remember this is all to add to the service not be the service. We are a congergation of seniors that have retired and moved to the lake....in other words "it has never been done this way before" so we have to go slow ;-) |
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Yagabu
New Member
Posts:87
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| 10 Feb 2007 07:45 PM |
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1. We have 4 people that are somewhat cross trained, Computer (SSP), Sound Board, Video/Audio Recording
2. Sundays we use 3 people, unless a special production then we have 4. 1 person per station, Computer(SSP), Soundboard, Audio/Video recording, lighting (special production only)
3. We are currently looking to recruit new people, since it is just the 4 of us and sometimes need to double up on tasks if someone is out.
4. Not difficult, just time consuming
5. On the job training, one on one....we give the person an overview and basic need to know, then put them on the spot to run things with the teacher right there to advise/teach or correct as needed until we are confident they can be left on their own. Everyone gets cross-trained in all areas.
6. They try to use everything we can to improve our services and keep the attention of the congregation, while giving the glory to the lord.
7. Don't loose focus of bringing the glory to the Lord.
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Kevin Carr
New Member
Posts:14
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| 12 Feb 2007 03:56 PM |
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1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc.
We have a total of 7 people. 6 of them rotate through running the sound board.
I handle all of the SSP work and I'm there every Sunday. There is one other person that can run the program after I have created it, but that's about it. I keep pretty busy. There have been two times in the past 5 years when I was the only person available on Sunday morning so I had to run the sound board as well as run the computer. It went very well, but would have been easier if I were an octopus.
2) How many people are running these stations on any given Sunday?
Only 2 on Sundays
3) Do you actively and openly recruit new people for your team, or do you hand-pick new members?
We will take anyone we can get. I'd like to get some help with the computer, but no one is interest in it. They all just want to run the sound board.
4) Do you find it difficult to teach new people?
Not if I could find any
6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Perhaps videos in their sermons, video countdowns before a service, running their own slides off a laptop, etc...please add your own.
Oh yes, they love using media. The thing I hate is when they come to me 10 minutes before service starts and want to add something. |
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Joel Blackwell
New Member
Posts:31
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| 21 Feb 2007 07:04 AM |
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1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc. We have three... two on sound (who alternate) and myself doing everything computer related. I'm training up a new computer guy right now, though. 2) How many people are running these stations on any given Sunday? Two. 3) Do you actively and openly recruit new people for your team, or do you hand-pick new members? We look for people who have an interest, and then we 'show them the ropes'. 4) Do you find it difficult to teach new people? I know it can be hard teaching people sound, but for the computer things aren't too difficult. 5) Do you hold a class-type lesson with several people to teach sound/lighting/media or do you use one-on-one lessons or even on-the-job learning/shadowing on Sundays? Strictly on the job training ;) As Kevinca said though- if you can find any... 6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Perhaps videos in their sermons, video countdowns before a service, running their own slides off a laptop, etc...please add your own. They're open to anything I can suggest... but the timing of each thing has to be right. We're a small church, so we haven't quite gotten to electronic fireworks yet ;) Some things are limited by lack of equipment, such as only having one computer system. The thing I hate is when they come to me 10 minutes before service starts and want to add something. Agreed  But, that's life! 7) Do you have one trick or shortcut or tip to give others who lead media teams? If yes, please share! I like what Yagabu said... One thing for us is that unlike a lot of churches we do things in an organic fashion. That is, we don't fully pre-plan our worship. Most of the time our music leader knows what songs she'll sing, but which verses and for how long... you just don't know. So, it's a matter of hearing where the Spirit is leading the church at that time, and being ready to adapt. Obviously not everyone works this way, but my advice for those who are interested is to learn to use SSP in an organic fashion, and be ready for things in the service to happen that don't quite fit the usual mould. Our sound guys mix constantly during the service (no set and forget) and the work on the computer is dynamic... so both are like instruments to us, in worship to God. I hope that makes sense! |
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Joel Osborn
Veteran Member
Posts:3606
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| 21 Feb 2007 07:37 AM |
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One thing for us is that unlike a lot of churches we do things in an organic fashion. That is, we don't fully pre-plan our worship. Most of the time our music leader knows what songs she'll sing, but which verses and for how long... you just don't know. So, it's a matter of hearing where the Spirit is leading the church at that time, and being ready to adapt. Obviously not everyone works this way, but my advice for those who are interested is to learn to use SSP in an organic fashion, and be ready for things in the service to happen that don't quite fit the usual mould.
Our sound guys mix constantly during the service (no set and forget) and the work on the computer is dynamic... so both are like instruments to us, in worship to God. I hope that makes sense! Makes a lot of sense. Very well put. I wish more members of our team would view the board and computer as instruments for worshiping God.
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...Joel
Milton Seventh Day Baptist Church
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"I'm working on my 5 year plan. I just need to pick a font." - Chuck |
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Kirsten Blackstock
New Member
Posts:85
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| 21 Feb 2007 10:36 AM |
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I totally agree!
I, too, view all the media work I do as a form of worship. If it becomes anything else, it's probably verging on the inappropriate.
I want whatever is on the screens not to distract or detract but to enhance and add to the worship service or to the speaker's message. (Sometimes that is difficult, but I do my best!)
~ Kirsten Black
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CBC Worker
New Member
Posts:1
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| 21 Feb 2007 05:02 PM |
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1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc.
- We just have 2 people. one for sound and one for songshow
2) How many people are running these stations on any given Sunday?
- 2
3) Do you actively and openly recruit new people for your team, or do you hand-pick new members?
- yeah we recruit
4) Do you find it difficult to teach new people?
- nope
5) Do you hold a class-type lesson with several people to teach sound/lighting/media or do you use one-on-one lessons or even on-the-job learning/shadowing on Sundays?
- no small chruch
6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Perhaps videos in their sermons, video countdowns before a service, running their own slides off a laptop, etc...please add your own.
- yes
7) Do you have one trick or shortcut or tip to give others who lead media teams? If yes, please share!
- have ur desktop background black, it sometimes helps
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Dave Chalmers
New Member
Posts:77
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| 22 Feb 2007 03:21 AM |
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1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc.
We split the two - we have a tech team of about 12 people who run sound and work SSP. Then we have a creative team of about 6 who devise and create content. We have two services each week, so people end up on duty about once a month. I plan a rota for 6 months ahead and then people are free to swap amongst themselves to suit. I have found that it's pretty rare to find someone who is both technical AND creative, so it works best to split the roles. There are more computer-literate people who are willing to come and drive a service than there are creative people who can make content, so it's a waste to have the creative people sitting behind a PC on Sundays.
2) How many people are running these stations on any given Sunday?
Always only two - Sound person plus SSP person. Sometimes I 'supervise' or produce if ther is a tricky video insert or a last minute presentation, but most of the time I leave them to it. 3) Do you actively and openly recruit new people for your team, or do you hand-pick new members?
Both. Try to headhunt likely folk, but also advertise for new people. Sometimes that backfires and you get unsuitable people offering to help, and you have to manage that.
4) Do you find it difficult to teach new people?
Depends on the people - some get it very quickly, others take much longer. It also depends if you are ONLY asking them to step through a pre-prepared service program or if you are also asking them to enter new songs, create presentations, update notices, import videos etc. etc. I generally find that if all the content is already there, folk can pick it up pretty quick.
5) Do you hold a class-type lesson with several people to teach sound/lighting/media or do you use one-on-one lessons or even on-the-job learning/shadowing on Sundays?
I've had a few training sessions, but I don't find them very effective and it's a lot of work to organise. I made these videos to let people learn in their own time. I also 'buddy' new people on Sundays, or just happen to arrange to be the sound guy that week that a new person is on SSP. We also have a dotmac group mailing list and website set up so we can share tips/mistakes etc by email - you could use google groups or similar. This is a big help as it means I can just send a blanket email with the list of songs, or some technical point and everyone gets it, even if they are not on duty, so they are still learning. It also helps build a sense of being a real team. Our creative team use basecamp to co-ordinate and collaborate without having to have endless meetings. It is awesome and well worth the subscription. (we also use it for our IT development projects and our website projects) When possible I use online tools, as we are all busy people.
6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Perhaps videos in their sermons, video countdowns before a service, running their own slides off a laptop, etc...please add your own.
In general yes, but like others our biggest issue is only getting ideas or material very late in the day. We are having a creative team meeting next week to try to plan out some ideas for the rest of the session, so that everything isn't last minute. Also sometimes I have to bite my tongue and NOT jump in to fix someone else' s PPT presentation that is really clunky, but basically fine. It would be really easy to squash people's self esteem when you have disparate standards and skills.
7) Do you have one trick or shortcut or tip to give others who lead media teams? If yes, please share!
Thanks!
~ Kirsten Try to build a sense of team ownership - my most favourite moment is when I overhear team members passing on tips to each other after the service without me having to be involved. Get the team helping the team, and try to move away from the 'command and control' model. Try to fail quickly i.e. take stuff to the point where you decide it isn't going to work as fast as possibe, then you can re-focus and get on with something else that will work. Don't let new ideas drag on and on to the point where people have invested so much time that they can't say 'actually, this doesn't work, let's dump it'. Try to make something better or add something new every single week. Rather than grandeous schemes that take months and months to come to fruition - go for small fixes and improvements where people will see immediate benefits and give you feedback on what direction you are going. Try to build people's technical knowledge so they know what to do when things go wrong. Have technical 'fire drills' to get folk used to working under pressure. Regularly give people the option to take a break from the team - at least once a year ask everyone 'do you want to have a break from the team for a while?' OK, that's all I can think of right now. Regards Dave
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Kirsten Blackstock
New Member
Posts:85
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| 15 Apr 2007 12:51 PM |
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After reading all your respones, I realized I should answer my own questions.
1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc.
- For Sundays I am the sole SSP Media techie with two people who can fill in if I am away. We have a team of about 5 guys who rotate on Sound. (There are several others who run the Youth and Young Adult services during the week with Sound Lighting and Media about 5 people on those teams.)
2) How many people are running these stations on any given Sunday?
- One on Sound and one on Media
3) Do you actively and openly recruit new people for your team, or do you hand-pick new members?
- We tend to hand-pick when we need new people to help. The very few times we advertized...all the odd balls who had no clue about computers came out of the woodwork!
4) Do you find it difficult to teach new people?
- Not difficult, just time-consuming. New people on Sound or Media need a few weeks of trying it out themselves (with regulars present) before they become confortable and we can let them run things alone.
5) Do you hold a class-type lesson with several people to teach sound/lighting/media or do you use one-on-one lessons or even on-the-job learning/shadowing on Sundays?
- We teach new people with the one-on-one approach, very hands-on.
6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Perhaps videos in their sermons, video countdowns before a service, running their own slides off a laptop, etc...please add your own.
- Our pastors are open to using videos/slides/animations to add to their sermons, but we have yet to use countdowns and we have yet to have a pastor run his own slides. We have also created some special event videos to go along with a multi-media message, using videos, sound effects and even a scrim with scenes played out with actors behind. I try to offer our pastoral team new ideas and media when it becomes available.
7) Do you have one trick or shortcut or tip to give others who lead media teams? If yes, please share!
- If you can, spend lots of time playing with your SongShow Plus settings to get them best possible look, colours, transitions, backgrounds and slides for your church. I also like to change some of our regular settings every few months so the media doesn't get stale.
- Purchasing Online Bible or some other Bible disc that SSP will work with will make your life a lot easier when searching and displaying Scripture!
- Make sure your pastors or board know that upgrading your media computer is very important. (Sometimes I will remind them that without SSP and computers we would be back in the Dark Ages with Overhead projectors and transparencies!)
- Have fun and make sure that all you do is done with worship in mind to enhance a service, not to distract.
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Karen Lynch
Advanced Member
Posts:730
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| 18 Apr 2007 07:58 AM |
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Great questions! I'll try to answer you as to what we do.
Posted By KBlack on 12/03/2006 12:22 PM
Hi Everyone,
I have a couple of questions for you all to assuage my curiosity about how other churches run their tech teams:
1) How many people do you have on your church technical or media team? This includes running slides/video, lighting, sound etc. 15 at the moment
2) How many people are running these stations on any given Sunday? 1 sound guy during 2 morning services, 1 lighting person during 2 morning services, 1 slide person during 2 morning services and 1 Tech Director overseeing the slide and lighting operators. During our evening service, we have 1 person on lights aned slides and 1 person running sound.
3) Do you actively and openly recruit new people for your team, or do you hand-pick new members? Both. If I know somebody is a techie, I will beg them. However, I also put ads in our bulletin.
4) Do you find it difficult to teach new people? Depends on if they're techies or not. They tend to pick up on it quickly. Otherwise, it can be difficult, but I usually tutor them one on one.
5) Do you hold a class-type lesson with several people to teach sound/lighting/media or do you use one-on-one lessons or even on-the-job learning/shadowing on Sundays? One on one starting during rehearsals and progressing to during the services.
6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Perhaps videos in their sermons, video countdowns before a service, running their own slides off a laptop, etc...please add your own. Yes! We are always tryinig to progress technically and thinking of new things to do.
7) Do you have one trick or shortcut or tip to give others who lead media teams? If yes, please share! Pray a lot ;-) Seriously, everything goes better when I pray for each member of the team specifically. I have to keep reminding myself that media is about PEOPLE and not equipment. It is too easy to get caught up in wanting new toys instead of ministering to each member of the team. I also believe everything runs so well at our church because I am in very close contact with the Worship Pastor. I am in choir also so am able to know what is coming up and how the songs will be sung. I consider our ministry to be part of the band instead of separate.
Thanks!
~ Kirsten
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Because He Lives,
Karen |
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Dick Akiins
Advanced Member
Posts:748
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| 07 Jun 2007 11:35 AM |
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Kirsten,
I just came across your post and thought I would reply simply to indicate that not all users of SSP are in large churches. In a small church you do what you have to do even though you might wish it could be better.
1) Number in media team?
one or two - me & sometimes another guy
2) Number running the programs on Sunday?
At most 2, sometimes I run SSP, the soundboard, the DVD player, and a CD player!
3) How do we recruit?
We’re a small (80 on Sunday), mostly 50+ congregation, so it’s hard to find people who have any computer skills. I’ve trained a couple of younger guys, but they’ve moved on by now. I just ask anyone who looks like they might be interested.
4) Do you find it difficult to teach new people?
I don’t think SSP is very difficult, but everyone else I’ve used for help does!
5) How of training?
Obviously, a “class” isn’t for us – I just let the person observe, then help with the programming, then do the programming with my help, then solo with me there on Sunday.
6) Are your Pastors/Leadership open to using and implementing new media techniques during services or special events?
Pastor is gungho about technology, but after 2 years, has yet to organize a sermon for slide show presentation. All he wants is to put scripture up on the big screen – and he uses a lot of it!! Of course, we project songs, announcements, etc.
7) Do you have one trick or shortcut or tip to give others who lead media teams? If yes, please share!
Best “trick” is to have a large church and several “tech” folks around. I guess it’s no all that bad being the “lone arranger;” I don’t get into any arguments and my ideas always win out ;)
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Dick
College Heights Baptist
Manhattan, KS |
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Active Forums 4.1
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18 Mar 2010 06:52 AM
RE: How to Revert from Beta to Official Release by osborn4 in User Support - V7
Posted By Alexander Kurdyumov on 17 Mar 2010 10:23 PM
I found the place to install the older version, however it only has December and no September. Please let me know where can I get a file or whether it's saved somewhere on the PC.
The Downloads Page should has December, September and before.
18 Mar 2010 06:47 AM
RE: March 2010 Edition Available for Beta Testing by osborn4 in Latest News Posted By Kenneth Rosentrater on 17 Mar 2010 08:39 PM
I suppose you are right. However, with a full plate I just didn't have time then to mess with it, so I reverted to the September release. I'll have to wait for a day when I can give a few hours, as I am sure it will take!
thanks
I understand that situation. Been there several times. But usually pleased with the result once I do have time to call and have them take a look.
17 Mar 2010 10:00 AM
March 2010 Beta - How to use Color Improv link is missing by George in SongShow Plus Beta Release Articles- Color Improv is included as part of the new Improv Collection and it appears in the Plug-ins panel that is typically at the bottom of the SSP Control Panel. This tab is supposed to have a "How to use this plug-in" link similar to the Background Improv with basic instructions. This omission was an oversight and it will be added later.
The Color Improv is an advanced effect that allows on the fly hue adjustment and can be applied from the advanced effects tab in the display properties anywhere it is present.
One thing to keep in mind when using this is that Color Improv is a Hue adjustment and not a color filter so when applying this the result may be very subtle depending on what the original color or colors are.
This is pretty cool so have fun with it!
16 Mar 2010 09:51 PM
RE: Computer Setups by fbcgoshen in The 'Wave Pool'- built
Asus rampage MB
Intel Pentium dual core 2.6ghz
4 gig Kingston Ram
130gig Maxtor system drive
1TB Western Digital Data drive
EVGA Nvidia 8800gt 1gig ram and 8800gts 640mb ram
17 wide screen for windows 22in wide screen for Work window 17in standard to match projectors
2 Mistsubishi Projectors
2 Kramer Scaler switches and Distribution Amplifier
16 Mar 2010 04:30 PM
March 2010 Edition Beta Available Now - Please Read before posting by George in Beta Test SupportThe March 2010 Edition of SSP is now in beta testing and is available to current subscribers. You can download the beta test installation from within SSP using the menu command Update > Check for Beta Version Updates or by going to http://www.songshowplus.com then to the Download page. Read What's New for a more complete list of new features and enhancements. We encourage and appreciate users posting to the Beta Forum regarding possible bugs and comments. When posting bugs or comments to the Beta Forum, please make a separate post for each possible bug to make it easier to maintain continuity when discussing bugs in the forum. If additional information is needed or a remote session is desired, a representative may contact you directly regarding a possible bug you have submitted. Please review the recent postings in this Beta Forum to see if there is already a thread on your issue and the Beta Knowledge Base area to see if it has already been addressed.
16 Mar 2010 04:25 PM
RE: Unstable for me by iamgap in Beta Test Support
I haven't yet updated to the latest release. Was this resolved? If not, it just happened again on the 2/24 beta.
It hung when switching from one song to another. One had the clouds animation with an image overlay @ 25% transparency and 100% size. The next had a Shift Worship MPG file (praise in cliff).
In order to get it to pop an Alert!, I clicked the SSP task (on the Windows Task Bar) three seperate times. The second reported Not Responding, the third popped the Alert!.
3432 - Hint: Ssp: Unable to use fill type: Video File. Reason: Unable to use video file due to it's slow response time
I have a pretty long trace file if you would like it. The video file is in the SSP Video directory, on the local HDD.
EDIT: I edited the file type from WMV to MPG, as I realized it was one of the few MPG types we still had. I also downloaded the WMV version, and used that after restarting SSP, without issue.
15 Mar 2010 04:12 PM
RE: Recommended Professional Level Video Cards (DI009) by George in Display Issues*******ALERT*******
There has been a reported fan speed issue related to the NVIDIA 196.75 video driver. Consumers are reporting low video card fan speeds, overheating and hardware failure.
LINK TO NVIDIA DRIVER NOTIFICATION
This particular driver is not one that was recommended by the SSP Team, however there may be cause for concern if you recently updated your video drivers.
NVIDIA has removed the 196.75 driver version from the download area but it is worth checking your system to ensure you do not have it installed. If you have this driver installed the recommendation is to uninstall it immediately and install an older driver.
14 Mar 2010 03:41 PM
RE: some avi's kill SSP by Rick Everingham in User Support - V7- I have seen this to some extent, however once I installed the K-lite code pack, this issue seems to have gone away, as it is pretty inclusive in containing all the codecs.
13 Mar 2010 10:22 PM
RE: LogMeIn.com by fbcgoshen in Tips & Tricks- I use logmein every week to set up my program. As a matter of fact i just got done setting up the service for tomorrow using this. It comes in really handy if you are unable to attend a service and they are having issues. I have corrected monitor settings and what not from my office or lazyboy.
The other thing is we have a digital mackie mixer hooked to a different pc. I am able to run the board from home. I am able to work on the live audio feed from home since you don't always know what is going on with the feed at the church. I can also help other sound techs when they have issues.
I would highly recommend it to anyone. It is free unless you want the advanced features. It is also a good way to keep office computers going.
12 Mar 2010 11:11 AM
RE: Does December 2009 Edition Support Unicode? by dreece in User Support - V7- We understand the need for this, and work continues under the hood torward that goal. We will be sure to make it well known once this capability is supported.
12 Mar 2010 09:49 AM
RE: Bug in 2/26/10 build by akins in User Support - V7- I might add to what George said by directing you to "presets" for songs and other items. We use somewhat similar formats for songs and scriptures each Sunday and I have "preset" these for quick application. I then can make modifications as desired for a particular Sunday.
12 Mar 2010 09:44 AM
RE: How to use ssptimer files by akins in User Support - V7- Just select the type you want (5 min, etc.) from the list and place it in the program. You can then edit the timer changing font, size, color (just two), placement, and two lines of text. Actually, the editing choices are fairly limited and have been the subject of wishes for sometime, but you can usually play around and get a decent look. Right clicking on the timer in the program and selecting "display properties" at the top of the list will allow you to add background color, images, and/or videos and you can apply "advance effects" to any of these.
11 Mar 2010 11:18 AM
Right-Click copy/paste menu does not work in PPT song import panel (TS098) by George in Troubleshooting- Symptom:
During a Song import from PPT the right-click menu is no longer available in the Slide Text box when importing song text from a PPT. This may cause difficulty in editing content. Import is still possible and text entry and deletion are possible, only the right click menu is affected.
Possible Cause:
Unknown - the root cause of this is still under investigation.
Possible Solution:
Import is still possible and text entry and deletion are possible. The CTRL-X, CTRL-C and CTRL-V keyboard shortcuts work as well. If a significant change in the arrangement of the text in the PowerPoint file is needed, this can be done using Microsoft PowerPoint.
(TS098)
10 Mar 2010 05:37 PM
December 2009 Edition - Bug Fixes (SSP070) by George in SongShow Plus IssuesThere are some previously reported bugs that have been fixed in the December 2009 Edition:
- Drag and drop in Win XP was broken and fixed in the Beta cycle.
- Quick Message was broken and fixed in the Beta cycle.
- Live Video was broken and fixed in the Beta cycle. This fix was an improvement of the previous patch that was required to use the Live Video Plug-in.
- An issue with nvidia driver version 196.21 that broke the SSP Beta on XP was corrected.
- Print Slideshow and song list selection spinners grayed out
- Builder re-run error causing file browser to open unexpectedly.
- H.264 issue with playback of .m4v, .mp4v, and .mpg4 video corrected.
- Path displayed incomplete when adding sub-folders to panels.
- Snowflake Wipe transition not working as expected.
- Font selection when editing text in the Slide Show Builder not working as expected.
- Background Improv folder navigation and state save corrected.
- Monitor options placements selector not working as expected.
- CTRL-V does not paste copied objects as expected in Slide Show Builder.
(SSP070)
10 Mar 2010 03:05 PM
H.264 videos or thumbnails may cause SSP to be unstable and lock up (TS097) by George in Troubleshooting- Symptom:
H.264 Video or thumbnails may cause SSP to be unstable and lock up when added or viewed.
Possible Cause:
It appears that there are some H.264 video that can cause trouble in SSP. At this time this is very rare, however, the root cause of this is still under investigation.
Possible Solution:
This was discovered using movie trailer files that would play fine in applications other than SSP. At this time there is no solution but it is best to try a different file to make sure it is not a wider issue. Please contact the Support Team and provide the video file for analysis.
(TS097)
10 Mar 2010 11:56 AM
RE: Audio clip doesn't restart when slide show restarts by George in User Support - V7Hmm - Interesting...
I just tried this using blank slides entered as program elements and got the same expected behavior I described before. Are you using "blank" blank slides (default blank slide is black color only) or do you have something else set for your blank slides?
I would say at this point if the behavior persists and you can duplicated it, contact the support team so they can do a remote with you and actually see what is going on.
09 Mar 2010 05:59 PM
RE: SSP Version 5.5 with SongSelect Online by iamgap in User Support - V5.5
I too would recommed that you backup/archive/zip your current R-Technics folder and install the evaluation of version seven. If the PC cannot handle it, which I doubt, do a complete uninstall of Version 7 and go back to version 5.5.
It is my understanding that version 7 is much more stable, and can function more efficiently on an older machine than version 5.5 can.
09 Mar 2010 05:52 PM
RE: 32bit vs. 64bit by iamgap in User Support - V7 on Windows 7
To add yet another fly into the ointment...
I didn't realize that my MoBo has a 4 year old (2 yr older than the mobo) chip on it (intel 945). So even though the processor and motherboard can support up to 4 GB of RAM, the chipset can only address 3.2 GB of RAM.
What I am most upset about is that the board advertised that it could support up to 4 GB of RAM, but didn't say it could only address 3.2. Had I known that, I wouldn't have bought this board. Time for an upgrade. Now I gotta find a board that supports the RAM that I just bought for this board. 
09 Mar 2010 10:47 AM
Video file types supported in Video Chain (MI016) by George in Media IssuesThe video file extensions that are supported in SongShow PlusTM for the Video Chain tool are a subset of the video file extensions that are supported in SSP globally.
Keep in mind the required codec/filter still needs to be available on the system for proper playback of these file formats.
- Video Clip (*.avi)
- Video (*.mpg4)
- Video (*.mp4)
- Video (*.m4v)
- Video (*.mp4v)
- Video (*.mov)
- Movie Clip (*.mpg)
- Movie Clip (*.mpeg)
- Movie Clip (*.mpe)
- Movie Clip (*.m1v)
- Windows Media Audio/Video File (*.wmv)
If some of the listed types do not appear in the Video Chain panel, review the instructions for selecting visible video types in the KB article MI010.
(MI016)
09 Mar 2010 08:11 AM
RE: SSP loses audio when run with PowerDVD by norvilles in User Support - V7- Ah. Never would have thought that those two things would go hand in hand.
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18 Mar 2010 06:47 AM
RE: March 2010 Edition Available for Beta Testing by osborn4 in Latest News Posted By Kenneth Rosentrater on 17 Mar 2010 08:39 PM
I suppose you are right. However, with a full plate I just didn't have time then to mess with it, so I reverted to the September release. I'll have to wait for a day when I can give a few hours, as I am sure it will take!
thanks
I understand that situation. Been there several times. But usually pleased with the result once I do have time to call and have them take a look.
09 Mar 2010 07:30 AM
RE: Cinematic Effects Collection: Easter Special from GoFishMedia by osborn4 in Latest News- And if you have multiple projection licenses, one purchase covers all of them.
03 Mar 2010 12:10 PM
RE: December 2009 Edition Released by norvilles in Latest NewsNo problem.
Also I tested on Windows 7 64bit and Windows XP 64bit.
05 Feb 2010 08:13 PM
December 2009 Edition, 2/4/2010 Candidate Release by dreece in Latest News
The 2/4/2010 candidate test release of the December 2009 Edition of SongShow Plus is now available to current subscribers.
- XP/nVidia driver problem is resolve.
- Single core use is now the default. Users can still switch to multi-core mode.
Read What's New for a more complete list of new features and enhancements. Subscribers can also visit the Beta Test Support forum to post feedback and questions regarding the beta version.
You can download the beta test installation from within SongShow Plus using the menu command Update > Check for Beta Version Updates or by going to http://www.songshowplus.com then to the Download page.
29 Jan 2010 03:40 PM
December 2009 Edition, 1/28/2010 Candidate Release by dreece in Latest News
The 1/28/2010 candidate test release of the December 2009 Edition of SongShow Plus is now available to current subscribers.
Read What's New for a more complete list of new features and enhancements. Subscribers can also visit the Beta Test Support forum to post feedback and questions regarding the beta version.
You can download the beta test installation from within SongShow Plus using the menu command Update > Check for Beta Version Updates or by going to http://www.songshowplus.com then to the Download page.
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