09 Mar 2010 05:59 PM
RE: SSP Version 5.5 with SongSelect Online by iamgap in User Support - V5.5
I too would recommed that you backup/archive/zip your current R-Technics folder and install the evaluation of version seven. If the PC cannot handle it, which I doubt, do a complete uninstall of Version 7 and go back to version 5.5.
It is my understanding that version 7 is much more stable, and can function more efficiently on an older machine than version 5.5 can.
09 Mar 2010 05:52 PM
RE: 32bit vs. 64bit by iamgap in User Support - V7 on Windows 7
To add yet another fly into the ointment...
I didn't realize that my MoBo has a 4 year old (2 yr older than the mobo) chip on it (intel 945). So even though the processor and motherboard can support up to 4 GB of RAM, the chipset can only address 3.2 GB of RAM.
What I am most upset about is that the board advertised that it could support up to 4 GB of RAM, but didn't say it could only address 3.2. Had I known that, I wouldn't have bought this board. Time for an upgrade. Now I gotta find a board that supports the RAM that I just bought for this board. 
09 Mar 2010 05:06 PM
RE: Audio clip doesn't restart when slide show restarts by bhelbig in User Support - V7- I'm positive that I did not use the Mute or Clear Display Toggle. In our program layout we have several blank slides interspersed with the other elements. What I did was start the slide show by clicking on the green arrow next to the element in the program list and then switch to a blank slide by clicking on the green arrow next to a blank slide element. When I clicked on the green arrow next to the slide show again, the images restarted from the beginning but the music picked up where it left off.
The slide show was initially created to match the timing of the audio clip. However, I eventually changed it so that it would play for a set amount of time which was slightly less than the length of the audio clip.
09 Mar 2010 10:47 AM
Video file types supported in Video Chain (MI016) by George in Media IssuesThe video file extensions that are supported in SongShow PlusTM for the Video Chain tool are a subset of the video file extensions that are supported in SSP globally.
Keep in mind the required codec/filter still needs to be available on the system for proper playback of these file formats.
- Video Clip (*.avi)
- Video (*.mpg4)
- Movie Clip (*.mpg)
- Movie Clip (*.mpeg)
- Movie Clip (*.mpe)
- Movie Clip (*.m1v)
- Windows Media Audio/Video File (*.wmv)
If some of the listed types do not appear in the Video Chain panel, review the instructions for selecting visible video types in the KB article MI010.
(MI016)
09 Mar 2010 08:11 AM
RE: SSP loses audio when run with PowerDVD by norvilles in User Support - V7- Ah. Never would have thought that those two things would go hand in hand.
09 Mar 2010 07:30 AM
RE: Cinematic Effects Collection: Easter Special from GoFishMedia by osborn4 in Latest News- And if you have multiple projection licenses, one purchase covers all of them.
08 Mar 2010 03:26 PM
RE: Animated GIF Support by pgulezian in User Support - V7- Cool!! I wonder when they'll finally add this as a feature??? I also wonder WHY it hasn't been added in the past. It just seems like a "No Brainer", because it's a basic feature to support. ESPECIALLY, because we're dealing with a projection type of program. Like I said, PowerPoint supports it and probably has for years... I guess it just confuses me as to why it wasn't always a part of SSP, being the awesome program that it is. GIF's MUST be harder to deal with than I think.
Thanks for your reply.
07 Mar 2010 02:04 PM
RE: Troubleadvancing through a program by osborn4 in User Support - V7- If you can reproduce it, I'd contact tech support.
You might want to try installing the latest release to see if that shakes anything loose.
07 Mar 2010 12:56 PM
Does December 2009 Edition Support Unicode? by CFC in User Support - V7- My license expires at the end of this month. The beta version I tried didn't support Russian language when displaying songs. There is no point for me to renew license unless the problem was fixed (September 2009 Edition supports Russian songs). I'm sure there are many other non-English churches that would be interested in SSP if it supported unicode.
To SSP developers: any news regarding unicode support?
05 Mar 2010 04:12 PM
RE: Resizing rotated graphics by Lucas in Beta Test Support- To me that makes perfect sense, cause it's keeping the image in the correct aspect.
05 Mar 2010 12:27 PM
RE: SSP Crashes when adding a song by KingsleyUMC in User Support - V7- Update 3:
I have updated to the december release. It appears the problem has gone away for the time being. I noticed there was an update in the visualitation'S .dll . Also this machine is 4+ years old. I wonder if the video card might not be beefy enough for the improvements you have give the program during that time. I did run the hardware test and it didn't have a problem with the card.
Well, the problem is under control for the time being. Let's let it die.
Tim Goldsmith
03 Mar 2010 12:10 PM
RE: December 2009 Edition Released by norvilles in Latest NewsNo problem.
Also I tested on Windows 7 64bit and Windows XP 64bit.
02 Mar 2010 03:50 PM
RE: Exporting slide show from one computer to another by iamgap in User Support - V7
As Joel said, add the slide show to a program, save the program, and then Package to Go.
You can also save the SSB to an external drive, and you can copy it to another computer. The down side to this is all the linked files (images and videos) will need to be copied also, and then pasted to a relative location on the other PC.
02 Mar 2010 03:14 PM
RE: Computer Setups by norvilles in The 'Wave Pool'- Well I see what you mean.
There is the debate between Linux, Mac and Windows. Then there is the debate between what Distro.
But Linux is becoming increasingly popular. You see it more and more often on the laptops of those setting in StarBucks.
But, all I'm saying is that if SSP could open up to the different platforms, that would be great.
And there will always be bugs in programs, no matter what. That is unavoidable.
Unless its a simple:
class Driver {
static void main(string[]args) {
System.out.println("Hello World");
}
}
02 Mar 2010 03:10 PM
RE: Stage Monitor Output by norvilles in Feature ReviewsHaving a redundant system set up is different senerio from this issue.
02 Mar 2010 12:36 PM
RE: December 2009 Beta - Drag and drop in Win XP appears to be broken by George in SongShow Plus Beta Release ArticlesThe issue was corrected and works as expected in the December 2009 release dated 02/26/2010.
02 Mar 2010 12:20 PM
RE: Alpha Channel Video Over Motionback Video by techarts in User Support - V7- Still no luck on SlideShow method but the Program video method worked very well using the Alpha Channel "bridge" or "chorus1", "chorus2", "verse1", etc with a motion background display property.
I'll keep working on the Slide Show method though until I get what you are saying it should do...
02 Mar 2010 12:08 PM
RE: December 2009 Beta - Quick Message is broken by George in SongShow Plus Beta Release Articles- This issue has been resolved in the December 2009 (02/26/2010) release. QM works but does require similar work arounds as before - I will update the KB with more specifics so it is easier to set up.
02 Mar 2010 12:05 PM
RE: December 2009 Beta - Live Video Plug-in Error by George in SongShow Plus Beta Release Articles- This issue has been resolved in the December 2009 (02/26/2010) release. The previously used patch is no longer needed.
02 Mar 2010 09:10 AM
RE: Screen Layout? by osborn4 in The 'Wave Pool'- We use simple fades throughout and it really does soften the delivery.
I use graphics and some motion behind all the lyrics and will vary where the lyrics are based on the background. I use different but related background throughout a service.
I add (through advanced effects) a reverse shadow (from lower right) of .2 with no blur. That really makes the characters pop on a lighter background.
