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iOS 11 Update
Last Post 31 Mar 2018 02:09 PM by tnanock. 18 Replies.
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Latwigga
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08 Oct 2017 11:20 AM  
Is there an update for the mobile apps to make them compatible for iOS 11? The Presenter App currently does not work on iOS 11
George Taylor
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10 Oct 2017 12:41 PM  
A replacement for the presenter app (SongShow Mobile Control) has been built and already deployed for Android. We are attempting to get it deployed for iOS 11 but have encountered difficulties that have delayed this process.
 
The problem with the older Presenter app is that iOS 11 dropped support for all 32-bit apps.
 
It is our understanding that Apple provided ample warning to users that iOS 11 would not support 32-bit apps as well as tools to check apps to see if they would be compatible before updating to iOS 11.
 
It also appears that there is no supported method to rollback iOS 11 to an earlier version.
- GEORGE

Welcome to the SSP Evolution!
Rick Hahn
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09 Nov 2017 08:08 PM  
So are you making progress?
Jarad
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12 Nov 2017 09:05 AM  
We users should not have to delay in upgrading our operating software because one app will not work... the road for communication and development goes both ways. If they were telling users about compatibility then the app developers should have had enough pre-warning to re-design for 64 bit and get it deployed. Do you have an ETA when it will be available
Rick Hahn
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13 Dec 2017 07:17 AM  
So, is there a reason for crickets chirping on this subject? Are you going to support iOS 11? If not please let us know! I love Song Show, however, feel a little uncomfortable with no communications!
Doug Reece
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19 Dec 2017 04:22 AM  
I have some good news. We are now able to build the new iOS Mobile Control app for SSP. We will begin testing it soon and submit it to the app store shortly after the testing is complete.
Rick Hahn
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27 Dec 2017 11:52 AM  
Thank you for the update!!  Look forward to getting our app back!
Rick Hahn
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01 Feb 2018 10:41 AM  
Ok, still awaiting long anticipated up date to restore the iOS app....update? Do I need to purchase a second license if I can find an old non apple device so we can utilize our program remotely?
Jarad
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11 Feb 2018 09:35 PM  
It’s painful to wait this long
George Taylor
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15 Feb 2018 11:56 AM  
UPDATE:

Sorry for the long wait but we are now in testing of an iOS 64-bit version of the SongShow Mobile Control App.

A quick heads up on this to set your expectations:

This is not a re-build of the previous SongShow Plus Presenter App, but rather a brand new SongShow Mobile Control App.

The new app will be free to download and will require a current subscription of SongShow Plus 8.4 or higher.
The new app will support multiple display controls rather than just one - this was by far the most requested app feature.

Once testing is complete the app will be posted and an update to SongShow Plus 8.4 will be made as well.

We do appreciate your patience on this - Stay Tuned for more updates.
Thanks
- GEORGE

Welcome to the SSP Evolution!
parkerwa0917
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25 Feb 2018 08:11 AM  
Yeah, just learned that this morning. Glad I found the Forum to let me know what's happening with that. We here are looking forward to the new App and waiting patiently for it's release as we need to use it with our new iPads. Thanks!
Rick Hahn
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28 Feb 2018 01:01 PM  
So, do you need volunteers for beta testing? I would be willing!
George Taylor
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06 Mar 2018 05:33 PM  
The SongShow Mobile Control app for iOS is complete and has been submitted to Apple for release in the App Store.

Check back for updates.
- GEORGE

Welcome to the SSP Evolution!
Jarad
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06 Mar 2018 06:22 PM  
Historically how long does that normally take to get published
George Taylor
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14 Mar 2018 11:30 AM  
Thanks for your patience.

The new SongShow Mobile Control app for iOS is now available in the App Store.
- GEORGE

Welcome to the SSP Evolution!
Jarad
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15 Mar 2018 07:32 AM  
Is there anything unique we need to do to configure this...

1) were on same wi-fi
2) note in program talks about 8.4 update from 3/1/18.... but i have the 8.5 Beta version we have been using... does it work with that version?
3) i even tried the Host/Port option and received an error.
George Taylor
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15 Mar 2018 01:01 PM  
Hi Jarad.

The current build of 8.5 will not work with the SongShow Mobile Control app yet.  There will be an update to that at some point but for now if you want to use the SongShow Mobile Control app you will need to use the 3/1 build of 8.4.

Also of note - there is a glitch in the current 8.5 build that prevents updating the prior version of 8.4.  If you are going to update/use the 3/1 version of 8.4 you will need to uninstall 8.5 first, update 8.4 then reinstall 8.5 (if you want to continue looking at that) to get everything up to date. 

Remember, you will have to use a licensed and current subscription of 8.4 to connect with the SongShow Mobile Control app.

If you still have trouble contact the support team.

Thanks
- GEORGE

Welcome to the SSP Evolution!
Jarad
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23 Mar 2018 11:14 AM  
I can say I am a little disappointed at this new version. we lost the ability to change backgrounds with the IMPROV feature we paid extra for and its a little clumsy compared to how it was built before. I personally don't see any benefit for me using the new app at this point as there are other features that we used also not there...
tnanock
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31 Mar 2018 02:09 PM  
Jarad,

I totally agree. We can no longer add songs on the fly from the platform which is the main reason we used the app and one of the main reasons I purchased SSP in the first place. Thank goodness I still have an iPad with the older IOS with the original Presenter app.

Kim
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Most Recent Posts

17 Sep 2018 06:42 PM
RE: Activation by wbub in Version 8.4

Thanks, that took care of it. When I reloaded, I thought I would get the latest version, but of course it reloaded the version I already had.

10 Sep 2018 05:14 PM
Image Rotation by dreece in Feature Reviews

A new image rotation feature lets you rotate an image at the time that it is loaded. Read more...

10 Sep 2018 01:59 PM
Version 8.5 Production Release - 09/08/2018 by George in Latest News

This initial Production release of SongShow Plus 8.5 dated 09/08/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

Note that there will be additional updates for Slide Show Artisan coming soon. Stay tuned!

07 Sep 2018 08:14 AM
RE: Now What? by akins in The Wave Pool

And we have watched your title change and become more impressive over the years -
does that mirror an increase in pay ??
We have seen lots of changes in  SSP over the years:
mostly for the better, a few not so hot.
This forum has been the first of my browser bookmarks,
but now is largely, and disappointingly, inactive.
One thing is certain - things change!

31 Jul 2018 01:23 PM
Version 8.5 Candidate Release - 07/30/2018 UPDATE by George in Latest News

The initial Candidate release of SongShow Plus 8.5 dated 07/30/2018 has been posted and is available to users with a current subscription. 

This update enables the normal activation process for 8.5.

Try out the new PowerPoint Tools!
Try out the new Preview Display!
Try out the new Slide Show Artisan!

SongShow Plus version 8.5 is now feature locked.  If you have not looked at it yet please do so now to prepare for migration and provide any feedback.

Details can be found in the Version 8.5 subscriber forum.

20 Jul 2018 12:38 PM
Version 8.5 Preview Release - 07/18/2018 UPDATE by George in Latest News

The latest update to the Preview release of SongShow Plus 8.5 dated 07/18/2018 has been posted and is available to users with a current subscription. 

This update has several bug fixes.

Try out the new PowerPoint Tools!
Try out the new Preview Display!
Try out the new Slide Show Artisan!

SongShow Plus version 8.5 is nearing feature lock so if you have not looked at it yet please do so now and provide any feedback.

Details can be found in the Version 8.5 subscriber forum.

13 Jul 2018 12:09 PM
Version 8.5 Preview Release - 07/12/2018 UPDATE by George in Latest News

The latest update to the Preview release of SongShow Plus 8.5 dated 07/12/2018 has been posted and is available to users with a current subscription. 

Try out the new PowerPoint Tools!
Try out the new Preview Display!
Try out the new Slide Show Artisan!

SongShow Plus version 8.5 is nearing feature lock so if you have not looked at it yet please do so now and provide any feedback.

Details can be found in the Version 8.5 subscriber forum.

06 Jul 2018 01:48 PM
Version 8.5 Preview Release - 06/28/2018 UPDATE by George in Latest News

The latest update to the Preview release of SongShow Plus 8.5 dated 06/28/2018 has been posted and is available to users with a current subscription. 

Try out the new Preview Display!
Try out the new Slide Show Artisan!

SongShow Plus version 8.5 is nearing feature lock so if you have not looked at it yet please do so now and provide any feedback.

Details can be found in the Version 8.5 subscriber forum.

02 Jul 2018 10:13 AM
RE: 8.4 Shutting Down by George in Version 8.4

Just to clarify - is the application (SSP 8.4) shutting down or is the system shutting down?  

Did you have prior installs of 8.4 that did not behave this way or was this your first 8.4 install?

In any case, you should contact the support team so that they can take a look at this.

02 Jul 2018 10:09 AM
RE: Stage Monitor Settings by George in Version 8.4

You can set independent Slide Properties for the Stage monitor, which does include margin settings.  My guess is the if you have less real estate on the Stage monitor then you probably want to make sure the Shrink to Fit option is selected for the Stage monitor - this will make sure the text fits as expected.

If you need additional guidance on this contact the support team for a walk through. 

22 Jun 2018 09:33 AM
RE: uicjk List by George in Version 8.4

OK - Glad this will work for you.

A few things to keep in mind for the Quick List:
  1. There is only one Quick List per display - you don't save them like programs. 
  2. The Quick List loads every time you launch SongShow Plus.
  3. Related to #2 -- If you add something to the Quick List but then change the source material outside of SongShow Plus, it can cause issues with SongShow Plus starting correctly.

14 Jun 2018 05:09 PM
Version 8.5 Preview Release - 06/07/2018 UPDATE by George in Latest News

The latest update to the Preview release of SongShow Plus 8.5 dated 06/07/2018 has been posted and is available to users with a current subscription. 

Try out the new Slide Show Artisan!

SongShow Plus version 8.5 is nearing feature lock so if you have not looked at it yet please do so now and provide any feedback.

Details can be found in the Version 8.5 subscriber forum.

09 Jun 2018 11:07 AM
Control SSP with Abelton Live through MIDI by agathon in Version 8.4

Hello group,

I was wondering if anyone was possibly able to control SSP through MIDI commands from something like Abelton Live?  Currently at my church, the worship leader uses Abelton Live with MIDI to send out light cues to our DMX system.  I'm also wondering if it is possible to do so with lyrics in SSP where Abelton Live sends out cues to an SSP machine with MIDI to change the slides automatically.

Thanks.

08 Jun 2018 02:38 PM
Asus Zenbook Pro by osborn4 in The Wave Pool

How cool would it be to be able to have the improv screen on the touchpad display on this thing?

https://www.cnet.com/pictures/asus-zenbook-pros-trackpad-is-also-a-touchscreen/4/

07 Jun 2018 10:16 PM
Feature Preview: Slide Show Sub-themes by dreece in Feature Reviews

SongShow Plus 8.0 introduced the capability to have multiple slide property themes within a single slide show. Version 8.5 adds to that feature the capability to now have sub-themes. Read more...

06 Jun 2018 12:59 PM
Version 8.4 Production Release - 06/04/2018 Update by George in Latest News

An update to the PRODUCTION release of SongShow Plus 8.4 dated 06/04/2018 has been posted and is available to users with a current subscription. 

Updates in this build of Version 8.4 are: 
  • Fixed SSL problem that was affecting the activation process.
    Try out the new SongShow Plus 8.4 Features!
      NEW - SongShow Drive
      NEW - Audio Chains
      NEW - Online Services Selector
      NEW - WMV Video Playback Improvements 
      NEW - Windows 10/PowerPoint improvements
      NEW - Improved Mobile Control App
      NEW - Package to Go Enhancements

    Details can be found in the Version 8.4 support forum.

    06 Jun 2018 12:56 PM
    Version 8.4 Production Release UPDATE - 06/04/2018 by George in Version 8.4

    An update to the PRODUCTION release of SongShow Plus version 8.4 dated 06/04/2018 is now available from the Downloads page on the SongShow Plus site.  You must have a current subscription and be logged in to the SongShow Plus site to get this download. 

    If you have any issues with this production release, please contact the support team for assistance.  You can also discuss issues in this forum but this may delay assistance.

    Updates in this build of Version 8.4 are: 
    • Fixed SSL problem that was affecting activation processes.

    New features of Version 8.4 are:

    NEW - SongShow Drive
    • Collaborate Better - New integrated cloud storage solution in SongShow Plus allows file sharing between two or more machines.
    • User Friendly App allows for local and cloud file browsing and sharing in one place.
    • App allows for file management on both local and cloud
      • Add, Delete, Move, Upload and Download content.
    NEW - Audio Chains
    • Extend Audio Use - New feature allows user to create a chain of audio files.
    • These audio chains can be applied the same way as individual audio files.
    • This can be found in the Audio Tracks menus:
      • Creator
      • Package Restore
      • Also in the Send To... menus
    NEW - Online Services Selector
    • Eliminate Menu Clutter - New feature allows user to manage the appearance of the Online Services for 3rd Parties.
    • Change settings to only showing the services that you use.
    • Under Settings > Online Services...
      • NOTE: Due to an announced but incomplete change to the Dropbox platform, support for Dropbox as an SSP Online Service has been discontinued until further notice.
    NEW - WMV Video Playback Improvements 
    • Improved Playback - Update to address a recurring WMV video playback issue with corrupt videos.
    • This correction addresses the issue documented in KB TS223.

    NEW - Windows 10/PowerPoint improvements
    • Better PowerPoint Behavior - Changes to address some of the Windows 10 1607 build PowerPoint issues.
    • This correction addresses the issue documented in KB TS285.
      • If you had employed the workaround of disabling high-end graphics to use PowerPoint, this update will allow you to re-enable it.
      • Follow the steps in KB TS292 to re-enable high-end graphics.
    • Improved Windows 10 Support
    New - Improved Mobile Control App
    • Take Control of All Displays - This new app will allow the control of all enabled displays rather than just the primary Display.
    • This new app provides three mobile control functions for SongShow Plus: Remote Control, Current Program Control, and Stage Monitor. 
    • Android - You can download the new SongShow Mobile Control app from the Google Play Store at this link or search the Google Play Store for "SongShow Mobile Control" on your device. Android version 4.0 and up are supported.
    • iOS - You can download the new SongShow Mobile Control app from the App Store by searching for "SongShow Mobile Control" on your device. 64 bit devices with iOS version 8 and up are supported.
    NEW - Package to Go Enhancements
    • Transport Easier - The addition of the "Send To..." menu option makes Package To Go easier
      • Package Slide Shows right from the SongShow Plus media panel
    • Package options added for individual media
      • Songs
      • Video Chains
    Look for additional details on these features to follow in the blog.

    Additional Bug fixes and improvements are also included: 
    • Fixed SSL problem that was affecting SongSelect and Shift Worship - possibly other services.
    • Fixed various problems with SongShow Mobile Control support. (Update to the SongShow Mobile Control app is also required)
    • Fixed minor problem in the Program Panel menu.
    • Minor update for Artisan menu item directing users to SSP 8.5.
    • Update to correct issues with both Audio and Video Chain behavior related to PTG.
      • Audio Chain content now included as expected in Slide Show and Program PTG.
      • Video Chain content now included as expected in Slide Show and Program PTG.
      • Audio Chain Package file now recognized by system and will open in the Package Restore Utility when double clicked.
      • Video Chain Package file now recognized by system and will open in the Package Restore Utility when double clicked.
    • Update to support new website feature - Account Details
      • The new "Your Account" page on the SongShow Plus website gives users additional details on their SongShow Plus account.
      • Users can more easily view status and organizational information.
      • Users can, at a glance, view the features and plugins that they have available.
      • Users can easily purchase additional features and plugins from this area.
      • Users can update contact information themselves.
    • Corrected Catastrophic failure that occurred on some system configurations when a program with media files was opened. 
    • Corrected YouTube playback issues caused by YouTube site changes.
      • This was presented as a "Flash-embedded videos are no longer supported" error.  The update corrects this.
    • Corrected image embedding in a song file as background error.
      • Embedding song image file was not being saved - this has been corrected.
      • NOTE: Large embedded images can slow down presentation of content due to time for extraction on the fly. Linking is preferred.
    • Corrected Program PTG issue where Slide Show content was not included.
      • PTG of programs did work but content inside the Slide Shows added to the program were lost.
    • Online Services - Removed Dropbox option due to changes in Dropbox platform.
      • Due to an announced but incomplete change to the Dropbox platform, support for Dropbox as an SSP Online Service has been discontinued in this build.
      • Future support of Dropbox in SongShow Plus is unknown at this time.
    • Accommodated a change made by Shift Worship which broke SSP's access to the service
    • Corrections to Chromex and Color Search
    • Improvements to ordering of Planning Center Online plans
    • Enhanced startup error messaging
    • Bible Search improvements
    • Other bug fixes

    Thank You for your interest in SongShow Plus

    31 May 2018 08:58 AM
    RE: SSB: copy background to multiple slides by akins in Version 8.4

    After a 1/2 hour with GFM, we finally got it figured out.
    Turns out that all items (like backgrounds) selected on
    an individual slide have priority over the same item
    selected via themes. This makes some sense, but wasn't
    obvious to either GFM or me! Removing the standard
    copy/paste options for backgrounds was a mistake in
    my opinion. It is so much simpler for most tasks and is
    something everyone understands, but is not likely to
    be activated.

    31 May 2018 08:02 AM
    RE: Reusing SlideShows via Save As causes file size increase by akins in Version 8.4

    Also I don't embed anything - I have exactly the same files in the
    same locations on my home workstation and church projection computer.
    That way it's easy to copy programs back and forth.

    29 May 2018 08:46 AM
    RE: Mobile Control update with 5/22 SSP update? by George in Version 8.4

    OK - I see.  The auto update from the app store would be in your local settings and certainly would update when they become available if you have that set.  For our part, the last update to MC was on 3/14 and there have been no changes since then to MC.  The recent update to SSP had no changes related to the app. 

    Hopefully that answers your question.

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    SSP News

    10 Sep 2018 01:59 PM
    Version 8.5 Production Release - 09/08/2018 by George in Latest News

    This initial Production release of SongShow Plus 8.5 dated 09/08/2018 has been posted and is available to users with an 8.5 license. 

    The list of new features is available at https://www.songshowplus.com/WhatsNew.

    Other 8.5 details can be found in the Version 8.5 support forum.

    Note that there will be additional updates for Slide Show Artisan coming soon. Stay tuned!

    31 Jul 2018 01:23 PM
    Version 8.5 Candidate Release - 07/30/2018 UPDATE by George in Latest News

    The initial Candidate release of SongShow Plus 8.5 dated 07/30/2018 has been posted and is available to users with a current subscription. 

    This update enables the normal activation process for 8.5.

    Try out the new PowerPoint Tools!
    Try out the new Preview Display!
    Try out the new Slide Show Artisan!

    SongShow Plus version 8.5 is now feature locked.  If you have not looked at it yet please do so now to prepare for migration and provide any feedback.

    Details can be found in the Version 8.5 subscriber forum.

    20 Jul 2018 12:38 PM
    Version 8.5 Preview Release - 07/18/2018 UPDATE by George in Latest News

    The latest update to the Preview release of SongShow Plus 8.5 dated 07/18/2018 has been posted and is available to users with a current subscription. 

    This update has several bug fixes.

    Try out the new PowerPoint Tools!
    Try out the new Preview Display!
    Try out the new Slide Show Artisan!

    SongShow Plus version 8.5 is nearing feature lock so if you have not looked at it yet please do so now and provide any feedback.

    Details can be found in the Version 8.5 subscriber forum.

    13 Jul 2018 12:09 PM
    Version 8.5 Preview Release - 07/12/2018 UPDATE by George in Latest News

    The latest update to the Preview release of SongShow Plus 8.5 dated 07/12/2018 has been posted and is available to users with a current subscription. 

    Try out the new PowerPoint Tools!
    Try out the new Preview Display!
    Try out the new Slide Show Artisan!

    SongShow Plus version 8.5 is nearing feature lock so if you have not looked at it yet please do so now and provide any feedback.

    Details can be found in the Version 8.5 subscriber forum.

    06 Jul 2018 01:48 PM
    Version 8.5 Preview Release - 06/28/2018 UPDATE by George in Latest News

    The latest update to the Preview release of SongShow Plus 8.5 dated 06/28/2018 has been posted and is available to users with a current subscription. 

    Try out the new Preview Display!
    Try out the new Slide Show Artisan!

    SongShow Plus version 8.5 is nearing feature lock so if you have not looked at it yet please do so now and provide any feedback.

    Details can be found in the Version 8.5 subscriber forum.

     

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