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Song Import Not Working
Last Post 12 Mar 2019 01:09 AM by emvee1. 5 Replies.
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Todd Turner
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15 Jun 2014 01:13 PM  

The song import tool is not working.  Both the clipboard import and MS Word import tools give the error message "unable to import songs.  reason: duplicates not allowed."  This occurs immediately on clicking the clipboard import icon and after selecting the Word document to be imported.  In no case has there been a chance to title the song being imported.  No song is being displayed in SSP.  Using W8.1 & SSP8.

The same occurred when I tried as a pdf and txt file. 

Any help would be appreciated.  Thank you.

George Taylor
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16 Jun 2014 09:41 AM  
Todd,

I checked this with the last build and I did not see this issue.  There are a few reasons why this might be occurring so the best course is to contact the support team so that they can see what is going on and explore your system to see what the issue is there. 
- GEORGE

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AgedMediaFreak
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12 Jul 2014 09:49 PM  
Just upgraded to the July 2, 2014 Release, same problem
George Taylor
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22 Jul 2014 03:40 PM  
You need to contact the support team so that they can do a remote and see what is going on.
- GEORGE

Welcome to the SSP Evolution!
AgedMediaFreak
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22 Jul 2014 04:54 PM  
I did work on this with Support and it was finally determined to be the inclusion of the song part 'Title' in the user defined song parts. With version 8 this song part is added to the import dialog window automatically and thus the user-defined item creates a duplicate. This can be removed by editing the song parts under preferences. The tech support person thought this might be bug that will be changed. Thanks for your input.
emvee1
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12 Mar 2019 01:09 AM  
I also encounter problems with the import from clipboard function. I logged it with support and they wanted me to buy further support to look at it, although we have a current subscription.
As an example: I tried to import the following data in the clipboard (Afrikaans text):
Toets

1. Ek sien 'n nuwe hemel kom,
'n aarde nuut en vry.
Die see en al wat skei, verdwyn.
God self kom by ons bly.

I then click on New Song... and then on Import from Clipboard. SSP responds with a message "Unable to import song. Reason: Catastrophic failure".

This occurs on a projection computer as well as on my workstation. It worked in SSP 7 and in SSP 8.0.

Now I have to load field by field using New Song...

Anybody else encountered the same problem? Did you find a solution?

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26 Mar 2019 08:21 PM
RE: Medleys by osborn4 in Version 8.4

I was just thinking of the slideshow route. You could create a seperate slide show for each song in the medley, preserving the unique backgrounds, and then create a medly slide show by merging the two and then arraging the slides/verses as needed.

12 Feb 2019 01:59 PM
Version 8.5 - Production Release 02/07/2019 by George in Latest News

An updated Production release of SongShow Plus 8.5 dated 02/07/2019 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

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Kim,
The wish list was a great idea and was very active and responsive for several years.
The forums on this site were also quite active with many questions and replies each
day. Both a dwindled over time for some reason - perhaps the product has matured
to the point where there aren't many questions and/or wishes. In any event, it is what
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Thanks to the portability of the iPad, I can easily use it as my portable computer. As you said, I linked it to the projector, which brought me a lot of convenience. Also, I think it's a good time to buy old iPad models, they work very well and are cheaper.

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Posted By yehoshua on 21 Oct 2018 11:33 AM
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I agree with you.

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Thanks George.

Time to update!

25 Oct 2018 10:50 AM
Version 8.5 - Production Release 10/23/2018 by George in Latest News

An updated Production release of SongShow Plus 8.5 dated 10/23/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

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18 Oct 2018 12:41 PM
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An updated Production release of SongShow Plus 8.5 dated 10/17/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

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07 Sep 2018 08:14 AM
RE: Now What? by akins in The Wave Pool

And we have watched your title change and become more impressive over the years -
does that mirror an increase in pay ??
We have seen lots of changes in  SSP over the years:
mostly for the better, a few not so hot.
This forum has been the first of my browser bookmarks,
but now is largely, and disappointingly, inactive.
One thing is certain - things change!

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13 Jul 2018 12:09 PM
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The latest update to the Preview release of SongShow Plus 8.5 dated 07/12/2018 has been posted and is available to users with a current subscription. 

Try out the new PowerPoint Tools!
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SongShow Plus version 8.5 is nearing feature lock so if you have not looked at it yet please do so now and provide any feedback.

Details can be found in the Version 8.5 subscriber forum.

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12 Feb 2019 01:59 PM
Version 8.5 - Production Release 02/07/2019 by George in Latest News

An updated Production release of SongShow Plus 8.5 dated 02/07/2019 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

25 Oct 2018 10:50 AM
Version 8.5 - Production Release 10/23/2018 by George in Latest News

An updated Production release of SongShow Plus 8.5 dated 10/23/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

18 Oct 2018 12:41 PM
Version 8.5 - Production Release 10/17/2018 by George in Latest News

An updated Production release of SongShow Plus 8.5 dated 10/17/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

Note that there will be additional updates for Slide Show Artisan coming soon. Stay tuned!

26 Sep 2018 05:12 PM
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An updated Production release of SongShow Plus 8.5 dated 09/26/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

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10 Sep 2018 01:59 PM
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This initial Production release of SongShow Plus 8.5 dated 09/08/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

Note that there will be additional updates for Slide Show Artisan coming soon. Stay tuned!

 

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