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SSB slide background: searching, searching, searching!!!
Last Post 26 Mar 2018 09:02 PM by Dick Akins. 11 Replies.
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Dick Akins
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02 Sep 2017 09:28 AM  
I'm sorry guys, but this is getting to be the most frustrating program. I simply want to select a motion background, but the search starts at C: and begins searching and never stops. I tried quickly changing to another location, but I can't beat it from going to C:. Task Manager is the only way to stop it. Add this to all the other things that don't get fixed and it may be the last straw!
Win 10, SSP 8.3.
Dick
College Heights Baptist
Manhattan, KS
Dick Akins
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02 Sep 2017 11:19 AM  
When I hit "select" it goes to the menu page with all the drives (C;, D:, etc.) on the left panel and C:windows is highlighted. The top panel has a black triangle followed by C: and the directories below. The large center panel says "searching." The only way to stop it is with the Task Manager. If this is anything like the other searches, nothing will work until the black triangle C: can be clicked. Pretty hard to do much projection development like this!
Dick
College Heights Baptist
Manhattan, KS
Gary Presley
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02 Sep 2017 05:01 PM  

I upgraded to 8.4 today and was able to do a complete setup without any issues. Have you tried 8.4?


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Dick Akins
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04 Sep 2017 07:55 AM  
Not yet -- I thought they might fix 8.3 ;-)
I hate debugging each new version!
Dick
College Heights Baptist
Manhattan, KS
Gary Presley
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04 Sep 2017 09:24 AM  
I think their primary goal is to add fixes into the next version. Although, one as critical is this DAX/Memory issue should probably get fixed in 8.3.

Yes, debugging new version is annoying, but this is the reason they put it out in stages. A company their size probably doesn't have the luxury to test on all kinds of systems, so they let us do that with pre-releases and betas. Through this, they also let us make suggestions for new options.

To be honest, I would love to have some of the features from version seven restored, but I appear to be in the minority. Like all software developers, they have to stay with the trends and provide features that new users want. Sometimes these new features conflict with features us "old-timers" have gotten used to. Probably the two most desired features I would like restored are two that are probably high on your list, Cue-Current-Next and Clear Display Toggle.
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Dick Akins
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06 Sep 2017 09:16 AM  
Well, Gary,  who is to say that you are in the minority? There seems to be so little traffic on  this web site now that voting on wishes is more-or-less bogus. A more accurate method would be to implement wishes unless there was a lot of negative votes or it was technically prohibitive. Many wishes that are logical and universally used never see the light of day. Things that would make the program easier to learn and to use don't seem to have much weight. I'll give 8.4 a try,  but I'm not very optimistic at this point.
Dick
College Heights Baptist
Manhattan, KS
Dick Akins
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06 Sep 2017 09:21 AM  
I now have a very important slide show to create and I cannot add an image because the search begins at C:/ and never ends.
Not very handy. I'm going to check with GFM to see if they can do anything.
Dick
College Heights Baptist
Manhattan, KS
George Taylor
SSP Team
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06 Sep 2017 04:19 PM  
Yes - please contact GFM to see if they can help.  This should be your first step....

It sounds like this is different that the DAX error (you did not mention that here) so we would love to see this in action so that we can resolve if they can replicate.

Thanks.
- GEORGE

Welcome to the SSP Evolution!
Dick Akins
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07 Sep 2017 09:04 AM  
GFM gave me a solution. When searching for media outside the normal SSP databases (i.e. C:\) it's best to use
"Use Window Explorer" button (bottom-left) rather than the menu of drives (top-left). Probably a bug, but
once known it's an easy work around.
Dick
College Heights Baptist
Manhattan, KS
Dick Akins
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09 Sep 2017 08:55 AM  
Well, I thought this was an easy way around the problem, but I was wrong! Today I'm trying to make the announcements slide for the service
and when I try to add a video it goes to C:\ and searching, searching, searching. Unfortunately, every button on the search screen is deactivated and
the Task Manager is the only way out. So with this wonderful program I'm left not being able to display the video desired. Hopefully, I will have time to download
vs. 8.4 and see if this, very, very obvious bug has been fixed.
Dick
College Heights Baptist
Manhattan, KS
EmmerStone
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26 Mar 2018 09:53 AM  
Hmm, I'll be taking note of these for future reference.
Dick Akins
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26 Mar 2018 09:02 PM  
It's nice someone is taking note of bugs!
Dick
College Heights Baptist
Manhattan, KS
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16 Jun 2019 10:53 AM
RE: Restore Problem by hi-soft in Version 8.5

Thanks I will.

06 Jun 2019 04:09 PM
Assisting with CCLI Reports by dreece in You Tell Us!

SongShow Plus provides assistance for CCLI reporting. This is done through the Activity Logging feature (Activity > Start Logging CCLI Copy Activity). When turned on, SSP will log when a song is projected for projection and recording use. For those of you that regularly send reports to CCLI, is this feature helpful to you? If not (or even if it is) how can this feature be made more useful to you? Would it help to have this always log projection so that you don't have to remember to turn on the logging mode? Would it help to schedule times for logging to automatically turn on and off? Or would it be more useful to have the feature analyze past programs for the songs included in each one and build a report form that? Any other ideas?

05 Jun 2019 08:10 AM
RE: installed fonts not showing on screen by akins in Version 8.5

I traced back where I saw the statement in question:

SSB
Select a text box
Click Object Tools
Main text
Font Properties
Text Properties
Text
Font
select "use default name" or "use the fonts contained in the text contents"

This probably has nothing to do with the problem, but it caught my eye as I was
trying to figure out what was wrong.

One of the characteristics of SSP is that it is very versatile, but at the expense of
complexity, i.e. many (maybe too many!) ways to set properties.

Thanks for looking into this for me, George.

03 Jun 2019 09:36 AM
RE: Lyrics not visible unless "full screen" margin is selected by George in Version 8.5

Hmm - that does seem odd.  
My recommendation would be to contact the support team and have them take a look.  They can remote with you and see what is going on.  It is possible that this is just a case of overlapping Slide Properties.

21 May 2019 09:53 AM
RE: Themes: rename?? by George in Version 8.5

Dick.

Unfortunately, at this time the answer is no on both counts.

If you are trying to backup/preserve the Blackout content, you can always do a "Save As.." when you edit to save it to a more friendly location.

Or better yet, do a PTG when you edit to capture all the content as well.

15 May 2019 08:53 AM
RE: Medleys by akins in Version 8.4

I have build a few songs using slideshow. It works fine and your can use different
backgrounds with whatever effects you would like. You can play the slideshow
any way you like; e.g., playing a chorus twice, going back to a verse, etc. I use
this for songs (like "How Great Thou Art") that we sing periodically and which have
verses which lend themselves to widely different backgrounds. You could even have
the same verse (named 1a, b, ..) with different backgrounds.

26 Apr 2019 12:14 PM
Multiple Displays and HDMI Switch by mlmurray in The Wave Pool

Hi All!
I need a little help after a much needed upgrade of my projection setup at church.  Previously I had a projector with a long throw lens in the sound booth with some VGA splitters and switches to get signal where I needed it and to control what was being projected, simple as could be.  Now, I've moved to a remote mounted projector and an HDBaseT sender to get my video and all to the projector from the booth, and I've moved over to HDMI in the booth.
My problem is that when switching between which computer is being sent to the HDBaseT sender I am constantly losing and adding monitors to the computers (from the computer's point of view anyway), by that I mean, if my SSP machine has a dedicated primary monitor and my secondary monitor is going to the projector, when I use my HDMI switch to change to send the PowerPoint computer to the projector then my SSP computer thinks I have unplugged it's secondary monitor.  That's not the end of the world to Windows, it will almost always find the monitor again when I switch back and set it all up with the same resolution and position as it was before, however SongShow doesn't handle the transition as smoothly.  When switching the HDMI away from the SSP computer it will collect it's display windows to the one remaining monitor and the only way to get it to pick up the second monitor again when we switch back to it is to close out of SSP and then re-open it and go into the display settings and re-setup the screens.
I thought if I used an HDMI splitter between the computer and the HDMI switch and put a dedicated monitor on one output of the splitter and the switch on the other then that dedicated monitor would hold that second monitor position and prevent it from flickering off and on when I used the switch, but it doesn't.  Windows still thinks, for a split second, that I remove a monitor when I switch away.  It finds the remaining split-off monitor immediately, but not before it flickers and SSP brings all of its screens to the primary monitor.
I didn't have this problem when everything was VGA, I guess there just wasn't the back and forth handshaking constantly going on between the computer and the display.  Has anyone else had to deal with this and come up with any solutions?
Thanks for any input!
Matt

20 Apr 2019 10:09 AM
RE: right-justified italics get cut off by sara-t in Version 8.5

I never knew what those were for. It does work nicely. Thanks!

16 Apr 2019 11:57 AM
RE: make white .png visible in database by sara-t in Version 8.5

Well, it was worth a try. Thanks!

16 Apr 2019 11:43 AM
RE: workstation license by George in Version 8.5

Ben,

Some additional clarification...

You can only get a Workstation license if you are a current SongShow Plus subscriber and already have at least one Projection license.  If you currently have an SSP license then you can compare the available versions at your convenience.

If you are not a current subscriber you can still download the latest version (SSP 8.5) and request an Evaluation license to check it out.  

For your reference - SSP7 is already many years old and replaced by version 8.x - it would be a waste of your time to review it at this point.  You should review 8.5 to make sure it fits your needs.  The sales/support team can answer any questions you have if you contact them directly. 

Thanks for your interest in SongShow Plus

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SSP News

12 Feb 2019 01:59 PM
Version 8.5 - Production Release 02/07/2019 by George in Latest News

An updated Production release of SongShow Plus 8.5 dated 02/07/2019 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

25 Oct 2018 10:50 AM
Version 8.5 - Production Release 10/23/2018 by George in Latest News

An updated Production release of SongShow Plus 8.5 dated 10/23/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

18 Oct 2018 12:41 PM
Version 8.5 - Production Release 10/17/2018 by George in Latest News

An updated Production release of SongShow Plus 8.5 dated 10/17/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

Note that there will be additional updates for Slide Show Artisan coming soon. Stay tuned!

26 Sep 2018 05:12 PM
Version 8.5 Production Release - 09/26/2018 by George in Latest News

An updated Production release of SongShow Plus 8.5 dated 09/26/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

Note that there will be additional updates for Slide Show Artisan coming soon. Stay tuned!

10 Sep 2018 01:59 PM
Version 8.5 Production Release - 09/08/2018 by George in Latest News

This initial Production release of SongShow Plus 8.5 dated 09/08/2018 has been posted and is available to users with an 8.5 license. 

The list of new features is available at https://www.songshowplus.com/WhatsNew.

Other 8.5 details can be found in the Version 8.5 support forum.

Note that there will be additional updates for Slide Show Artisan coming soon. Stay tuned!

 

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