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Lyrics not visible unless "full screen" margin is selected
Last Post 03 Jun 2019 09:36 AM by George Taylor. 1 Replies.
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YthGuy
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02 Jun 2019 07:57 AM  
With a recent upgrade to Windows 10 and running the latest SSP, I've noticed an oddity with the song/lyrics display.

When we add songs to our program it seems that the lyric text is not visible (background, either) for projection.  In order to make them visible, we have to manually change the margins of each song to full screen.  The defaults are set at full screen but it doesn't seem to be applying to any songs we add to the program.

I've tried to attach screen shots, but I can't see to figure out how to do that.

George Taylor
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03 Jun 2019 09:36 AM  
Hmm - that does seem odd.  
My recommendation would be to contact the support team and have them take a look.  They can remote with you and see what is going on.  It is possible that this is just a case of overlapping Slide Properties.
- GEORGE

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19 Aug 2019 05:46 PM
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19 Aug 2019 07:58 AM
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Hi Kim.

This is not an issue that we are familiar with but you can try the Preview build of 9 to see if that resolves the issues.  If not,  please contact support to report the detailed behavior in 8.5.

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23 Jul 2019 06:14 AM
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I spoke with Support at SongShow Plus. The issues I am having are known issues and they are working on them.
It sounds like they are putting more effort into getting version 9 out than fixing the issues with v 8.5 and windows 10. The support tech said that all of these issues have been fixed in v9

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William, I have long since found that posting to the Wish List is
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24 Jun 2019 11:15 AM
Version 9.0 Preview Release by George in Latest News

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Try out the new Features and Themes!

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24 Jun 2019 11:15 AM
Version 9.0 Preview Release by George in Latest News

The first Preview release of SongShow Plus 9.0 dated 06/21/2019 has been posted and is available to users with a current subscription. 

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Other 8.5 details can be found in the Version 8.5 support forum.

Note that there will be additional updates for Slide Show Artisan coming soon. Stay tuned!

 

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