05 Sep 2010 06:00 PM
RE: DVD support? by iamgap in User Support - V7 on Windows 7
I have PowerDVD7 on our projection machine, and it works fine. IIRC, trial versions won't work. Is yours still working in trial mode, or did you purchase a license?
05 Sep 2010 05:57 PM
RE: Thumbnails by iamgap in User Support - V7
Looks like a call to Tech Support. I have never seen this happen. Have you tried expanding the Preview panel, to show a better view of the selected image?
Joel? Sorry to pick, but reading comprehension? 
03 Sep 2010 04:58 PM
RE: Seventh Day Baptist Annual Conference 2010 by osborn4 in In Action- updated my post to include a link to Doug's blog about the fire visualization.
03 Sep 2010 02:22 PM
RE: Wingding weirdness by iamgap in User Support - V7 on Windows 7
This could be because Wing-Ding is used as the "bullet" marker, and a bullet without text following it is removed for some reason. I guess it is because it deems additional carriage returns as mistakenly entered.
01 Sep 2010 03:23 PM
RE: Playing video in slide show by osborn4 in User Support - V7- Is there sound in the video that you want? Is the slide show an automated show (like an announcement loop) or a manually advanced show (like a sermon)?
31 Aug 2010 04:37 PM
PowerPoint files are skipping the first slide when presented in SongShow Plus (TS116) by George in Troubleshooting- Symptom:
PowerPoint files are skipping the first slide when presented in SongShow Plus. This appears to only be happening with PPT 2010.
Possible Cause:
Root cause is unknown at this time.
Possible Solutions:
1. Add a blank slide as the first slide of the PowerPoint slideshow.
2. Convert your PPT files to slideshows using the slide import tools.
3. Create your slideshows in the SSP Slide show builder.
(TS116)
31 Aug 2010 04:13 PM
RE: Send The Fire Background by osborn4 in In Action- The background color was set to black and the background image to don't show, to have the unmasked part of the background black.
To get the text where I wanted it, I changed the song layout properties so that the lyric area was about the top half of the screen and then selected center/center for alignment.
31 Aug 2010 11:58 AM
RE: Losing firewire connectivity by osborn4 in User Support - V7- We worked around it by not turning on the camera until we needed it that morning. I've not been able to try any of the suggestions here yet.
30 Aug 2010 04:57 PM
PhotoShop: Content Aware Scaling and Fill by dreece in The 'Wave Pool'- PhotoShop has been the standard of photo editing for years now. It continues to evolve in incredible ways. Here are a couple of videos that show two amazing features of PhotoShop. View...
28 Aug 2010 03:31 PM
RE: how to add audio to a slide show? by akins in User Support - V7- Thanks for reminding me of that, Gary. Since I was using a sound instead of a song, that had slipped my (old) mind.
26 Aug 2010 11:16 AM
Worship in the Park 2010 by dreece in In ActionSongShow Plus and GoFishMedia will be at Worship in the Park tomorrow night. This event includes headliners Matt Maher and Brenton Brown as well as other local area artists.
26 Aug 2010 07:04 AM
RE: A Song that is, but isn't... by akins in User Support - V7- Have you tried deleting one of the copies in the database using Windows Explorer? I've had to do this when SSP gets confused about titles that look the same except for special characters.
25 Aug 2010 06:42 PM
RE: Images as songs? by dlmoon in User Support - V7- In my opinion the best way to do what you are trying to do is use background improv. I use it every service both background image and background motion. You can have a different image or motion for each verse and or chorus of a song. I try to fit the background to the theme of the service be it patriotic or winter, spring or harvest time. It looks like to me to make different slides for each song is a lot of unnecessary work. With background improv you are only limited to the number of images/motions you have in your liberary. I have created a folder called 1 Today's Improv. The number 1 in the foloder name makes it be the first folder in the improv folder tree. I copy the backgrounds I want to use for that service in that folder. Before the service I expand my Today's Improv folder and all my backgground motions or images are right there handy. Sure you have to use the mouse a lot more and pay close attention to where you are in the song and remember to kill the background of the song by clickiing the Transparent button but after using it a little you soon get used to it. Since I started using background improv I am constantly getting comments on how much it adds to the service and sets the mood for worship. I love it and I'm sure you will to if you work with it and give it a chance.
24 Aug 2010 11:05 AM
RE: Program Panel by dreece in User Support - V7Posted By George Taylor on 23 Aug 2010 10:58 AM
All,
I believe what you are looking for is the Multiline text option.
From the program panel, select the 'Show Details' drop down icon and make sure the Multiline Text option is not checked.
Actually, its call "Full Text" (George: you're looking at the new, yet-to-be-released build).
23 Aug 2010 04:56 PM
source video lost when using Video Device in SongShow Plus (TS115) by George in Troubleshooting- Symptom:
When trying to use a device from the Video Devices panel the video signal is lost and either a blank or default background is presented instead.
Possible Cause:
The signal has been lost because the device connected/added in the Video Device panel is powered off.
Possible Solution:
Turn on the device connected/added in the Video Device panel. Restarting SongShow Plus or removing and re-adding the device from/to the panel may be required to restore the connection.
Possible Cause:
The signal has been lost because the device connected/added in the Video Device panel has gone to sleep.
Possible Solution:
Prevent the device connected/added in the Video Device panel from going to sleep by disabling the hibernate or power saving mode. Restarting SongShow Plus or removing and re-adding the device from/to the panel may be required to restore the connection.
(TS115)
22 Aug 2010 06:59 PM
RE: Video files playing at 2x speed sometimes by DougM2 in User Support - V7 on Windows 7- Well, I updated the realtek sound drivers from the Asus support page for my mobo (P6X58D Premium), and I couldn't get Alvin to sing for me. Seems like all is well, only time will tell I suppose.
22 Aug 2010 11:10 AM
RE: General Refresh Problems with Slide Shows - Win 7 by DougM2 in User Support - V7 on Windows 7- Uninstalled and reinstalled the latest build. Initial tests after service today indicate that it is fixed. Updated some random slides from today's announcements and they instantly changed on screen. Now if I can just get Alvin and the chipmunks out of my videos (randomly) we will be set! "Current" still doesn't refresh if you add or delete a slide, but re-running the slide show fixes that.
19 Aug 2010 10:56 AM
Too many verses added during verse order selection (TS114) by George in TroubleshootingSymptom:
When adding verses to the verse order using the blue left arrow, if you attempt to add the same verse twice by quickly clicking twice on the arrow, 3 entries are made for the verse in question.
Possible Cause:
The root cause in unknown but it appears the the second click is seen as a double click and adds the item twice.
Possible Solution:
The work around at this time is adding the verses more slowly. If there is sufficient time between clicks the behaviour does not occur. Simply deleting the extra item is also acceptable. An adjustment to the mouse double click sensitivity may also help avoid this behavior.
(TS114)
18 Aug 2010 11:11 AM
RE: Stage Monitor Output by mike in Feature Reviews- I went ahead and setup an A/B switch so that I can choose whether I display the "stage monitor" output or the "Display output" to our stage monitor. The trouble is making sure the switch is in the right position. I don't know much about electronics, e.g., whether or not the spike caused by the flip of a VGA A/B switch could damage an expensive graphics card, so I decided to keep VGA distribution amplifiers between the computer VGA outputs and the switch. This also works because the second output of each distribution amp goes to my display monitors.
I have attached a link to my wiring diagram.
http://flickr.com/gp/7565177@N06/0580E6
16 Aug 2010 02:01 PM
RE: print bug?? by akins in User Support - V7- Thanks, George.
