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[RESX:TopicRead]
Slide Property Hierarchy
William Bub
0 283
03 Mar 2018 08:08 PM
[RESX:TopicRead]
Using a slide for the blank
Dick Akins
1 632
by  George TaylorJump to last post
22 Feb 2018 09:37 AM
[RESX:TopicRead]
Hardware Recommendation
jheaps
1 810
by  Gary PresleyJump to last post
03 Feb 2018 07:50 PM
[RESX:TopicRead]
8.4 Wont Display on Screen
Dave
1 806
by  George TaylorJump to last post
23 Jan 2018 09:34 AM
[RESX:TopicRead]
Video playback settings
Joel Osborn
2 1047
by  Joel OsbornJump to last post
07 Jan 2018 10:22 AM
[RESX:TopicRead]
SSB errors
Dick Akins
0 638
07 Dec 2017 03:35 AM
[RESX:TopicRead]
On-screen indicator symbol?
Dick Akins
4 912
by  Dick AkinsJump to last post
07 Dec 2017 01:56 AM
[RESX:TopicRead]
8.4 Plus 10/31 Update
Calvin Dean
1 786
by  George TaylorJump to last post
06 Dec 2017 02:46 AM
[RESX:TopicRead]
DMX in SSP
Lamar Morris
1 774
by  Joel OsbornJump to last post
05 Dec 2017 05:20 PM
[RESX:TopicRead]
Presentation Remote for PowerPoint
Calvin Dean
0 455
05 Dec 2017 11:24 AM
[RESX:TopicRead]
Delete or change Display Properties from list
Dick Akins
4 1088
by  Dick AkinsJump to last post
21 Nov 2017 06:02 PM
[RESX:TopicRead]
Rebuild Indexes (not responding)
Dick Akins
2 818
by  Dick AkinsJump to last post
13 Nov 2017 06:16 PM
[RESX:TopicRead]
video with audio in a slide show?
Dick Akins
2 880
by  Dick AkinsJump to last post
10 Nov 2017 08:29 AM
[RESX:TopicRead]
Cant download songs through songselect
Hilda
1 820
by  Joel OsbornJump to last post
09 Nov 2017 10:00 PM
[RESX:TopicRead]
pop ups popping low.
Joel Osborn
3 934
by  Joel OsbornJump to last post
09 Nov 2017 09:59 PM
[RESX:TopicRead]
PTG audio chain problem
Joel Osborn
3 1093
by  Joel OsbornJump to last post
09 Nov 2017 09:55 PM
Locked
Version 8.4 Production Release UPDATE - 10/31/2017
George Taylor
0 527
02 Nov 2017 12:15 PM
[RESX:TopicRead]
8.4 still going to SSP folders rather than correct one!
Dick Akins
6 1291
by  Dick AkinsJump to last post
01 Nov 2017 09:50 AM
[RESX:TopicRead]
Song notes only on Stage Display?
yehoshua
0 526
29 Oct 2017 10:45 AM
[RESX:TopicRead]
Timers Missing Settings
Keith
2 815
by  KeithJump to last post
29 Oct 2017 07:38 AM
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Most Recent Posts

20 Jun 2018 03:12 PM
RE: How do I uninstall SongShow Plus version 7 completely?* (FAQ006) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

20 Jun 2018 02:46 PM
RE: When I install the new version of SongShow Plus, will I lose my previous settings and songs?* (FAQ005) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

20 Jun 2018 02:05 PM
RE: How do I remove a SongShow Plus License From a Machine? (FAQ009) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

This KB was preserved in the previous form here but updated for clarity in the main post.

This process explains how to remove the SongShow Plus and related licenses from your machine. You should not perform this procedure unless you have been directed to do so by a SSP technical support person.

  1. Download R-Technics License Remover utility and copy it to your machine. This utility can be downloaded from HERE.
  2. Run the utility. You will be presented with a window showing any licenses you have installed.
  3. Select the licenses you would like to have removed. By default, none are selected.
  4. Click Remove. This performs the removal process.
  5. Click Close.

(FAQ009)

20 Jun 2018 02:02 PM
RE: Does SongShow Plus™ work with other slide show applications?* (FAQ023) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

20 Jun 2018 01:57 PM
RE: Is there a renewal fee required to keep using SongShow Plus™ after the first year?* (FAQ021) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

20 Jun 2018 11:13 AM
RE: Does SongShow Plus require dual monitors?* (FAQ020) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

20 Jun 2018 11:07 AM
RE: Does SongShow Plus support external video devices?* (FAQ019) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

20 Jun 2018 10:49 AM
RE: Does SongShow Plus support video files?* (FAQ018) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

20 Jun 2018 10:42 AM
RE: Can I build announcement and sermon note slide shows using SongShow Plus?* (FAQ017) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

20 Jun 2018 10:39 AM
RE: What songs come with SongShow Plus™?* (FAQ015) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

19 Jun 2018 03:00 PM
RE: What are ProModules?* (FAQ014) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

19 Jun 2018 02:52 PM
RE: Can I use content created in a different version of SongShow Plus? (FAQ024) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

19 Jun 2018 02:50 PM
RE: Does SongShow Plus support languages other than English? (FAQ030) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

19 Jun 2018 02:48 PM
RE: What site exceptions are needed for SSP if we use a web filter? (FAQ025) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

19 Jun 2018 02:36 PM
RE: How do I make my organization logo appear when I launch SSP? (FAQ026) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

19 Jun 2018 10:54 AM
RE: Recommended Professional Level Video Cards (DI009) by George in Display Information

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

The content below was removed from the main thread but preserved here for historic purposes.  The approach to published graphics card KB info has changed from noting what we know works to what we know does not work.  The assumption is that it will work unless proven otherwise.

----

The list below is intended for those of you who are considering the purchase of a new video card for your Professional Level SSP system. This is not a recommendation to upgrade your current video card if it is working for you sufficiently. These cards have undergone rigorous testing and have passed the tests. These are also cards that were generally available for sale at the time they were tested with the drivers listed below.  If the card you are considering is not listed here it does not mean that we know it does not work, only that we have not specifically tested it.

If you are looking to purchase a new card, we strongly recommend that you consider picking one from the list, including the specific manufacturer named. Use of other manufacturers, models, and drivers may be a source of problems and could limit technical support.

Windows 7 and 32/64 bit drivers - Our primary test platform is the 64 bit version of Windows 7 therefore most Windows 7 drivers listed here will be the 64 bit version, however, we do test 32 bit on occasion and when a card/driver has sufficient testing in this configuration it will also be listed here.


Manufacturer 
Name

Manufacturer Card 
Model Name

 Memory
Amount

Motherboard
Connector

Driver Versions tested

BFG

NVIDIA GeForce 7600 GT OC

256 MB

PCIe

Win XP Pro w/ SP2 Driver 93.71
Win XP Pro w/ SP2 Driver 169.21  
Vista Ultimate w/ SP1 Driver 169.25 
Windows 7 (32 bit) – Driver 197.13 

BFG

NVIDIA GeForce 7900 GT OC

256 MB

PCIe

Win XP Pro w/ SP2 Driver 93.71
Win XP Pro w/ SP2 Driver 169.21 
Vista Ultimate w/ SP1 Driver 169.25
Windows 7 (32 bit) – Driver 197.13   

eVGA

NVIDIA GeForce 7800 GT

256 MB

PCIe

Win XP Pro w/ SP2 Driver 93.71

BFG

NVIDIA GeForce 8800 GTX OC

768 MB

PCIe

Win XP Pro w/ SP2 Driver 158.22 

eVGA

NVIDIA GeForce 8800 GTX

768 MB

PCIe

Win XP Pro w/ SP2 Driver 169.21
Vista Ultimate w/ SP1 Driver 169.25 

eVGA

NVIDIA GeForce 8600 GT

256 MB

PCIe

Win XP Pro w/ SP2 Driver 169.21 
Vista Ultimate w/ SP1 Driver 169.25
Win XP Pro w/ SP3 Driver 175.19 
Vista Ultimate w/ SP1 Driver 175.19  
Win XP Pro w/ SP3 Driver 178.24 
Vista Ultimate w/ SP1 Driver 178.24 

eVGA

NVIDIA GeForce 9600 GT SC

512 MB

PCIe

Win XP Pro w/ SP3 Driver 175.19
Win XP Pro w/ SP3 – Driver 197.13
Windows 7 (64 bit) – Driver 197.13  

eVGA

NVIDIA GeForce 9600 GT

1024 MB

PCIe

Win XP Pro w/ SP3 Driver 178.24
Win XP Pro w/ SP3 – Driver 197.13
Windows 7 (64 bit) – Driver 197.13 

eVGA

NVIDIA GeForce 9800 GTX+

512 MB

PCIe

Win XP Pro w/ SP3 Driver 178.24 
Vista Ultimate w/ SP1 Driver 178.24 

BFG

NVIDIA GeForce GTX 280 OC2

1024 MB

PCIe

Win XP Pro w/ SP3 Driver 178.24 
Vista Ultimate w/ SP1 Driver 178.24 

eVGA

NVIDIA GeForce GT 220

1024 MB

PCIe

Windows 7 (64 bit) – Driver 197.13

MSI

NVIDIA GeForce N240GT

1024 MB

PCIe

Windows 7 (64 bit) – Driver 197.13

We have completed testing on the video cards/drivers that have been added to the list above. Other drivers or cards in a similar family (7xxx, 8xxx, etc.) *may* work, however items from this list should be selected first if possible.

Use the newest driver listed for your selected card. The BIOS on your particular video card may behave differently than our test cards did with certain drivers listed.  If this is the case, try one of the previously tested drivers before trying the latest driver from the Manufacturers website.

NVIDIA Quadro Cards
We do not specifically test the Quadro line so we do not include them as recommended in our list above.  This is not to say they will not work, only that they are untested by us.  Some users have experienced problems with them in the past, but others state they work just fine.  While the Quadro cards, by design, have all the same capabilities of the GeForce line, the Quadro cards are built for a specific purpose and have features that SSP will not take advantage of.
The Quadro line is also much more expensive than the consumer level GeForce line due to the more rigorous and specific testing and certifications that NVIDIA does on the Quadro line. The 2x to 4x price increase from the GeForce line make the Quadro cards a poor choice for SSP from a budget perspective.

ATI/AMD Video Cards
Continued testing on the ATI/AMD line is still showing some problems. The X1xxx and HD3xxx ATI/AMD products have had some testing and, for the most part, appear to be good cards. While these cards may work fine for you with SSP, our testing revealed some problems with Visualizations and Transitions when used with certain SSP features and therefore are not recommended at this time.

*For NVIDIA Users with SSP builds PRIOR to the April 2007 Edition Release ONLY*
Until further notice, you will want to run the nVidia Fix utility found HERE when using one of the 7xxx Family or newer NVIDIA cards with SSP builds PRIOR to the April 2007 Edition Release. The April Edition Release has changes that eliminate the need for the nVidia Fix utility.  You are encouraged to return all related settings back to the default settings.  You can find additional information about the nVidia Fix utility and default adjustments in KB article (DI007) found HERE

This article will be updated as new cards are tested.

(DI009)

19 Jun 2018 10:37 AM
RE: Will integrated graphics work for SSP? (FAQ028) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

19 Jun 2018 10:34 AM
RE: What fonts are supported in SSP/SSB? (FAQ029) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

18 Jun 2018 12:41 PM
RE: How do I update a version 7 License After Subscription Renewal?* (FAQ007) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

18 Jun 2018 12:30 PM
RE: Where do I find the Mobile Control apps for SongShow Plus? (FAQ034) by George in SongShow Plus FAQs

This post was reviewed for relevance and consistency then updated to work as expected on the SongShow Plus site in the Articles format.

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SSP News

14 Jun 2018 05:09 PM
Version 8.5 Preview Release - 06/07/2018 UPDATE by George in Latest News

The latest update to the Preview release of SongShow Plus 8.5 dated 06/07/2018 has been posted and is available to users with a current subscription. 

Try out the new Slide Show Artisan!

SongShow Plus version 8.5 is nearing feature lock so if you have not looked at it yet please do so now and provide any feedback.

Details can be found in the Version 8.5 subscriber forum.

06 Jun 2018 12:59 PM
Version 8.4 Production Release - 06/04/2018 Update by George in Latest News

An update to the PRODUCTION release of SongShow Plus 8.4 dated 06/04/2018 has been posted and is available to users with a current subscription. 

Updates in this build of Version 8.4 are: 
  • Fixed SSL problem that was affecting the activation process.
    Try out the new SongShow Plus 8.4 Features!
      NEW - SongShow Drive
      NEW - Audio Chains
      NEW - Online Services Selector
      NEW - WMV Video Playback Improvements 
      NEW - Windows 10/PowerPoint improvements
      NEW - Improved Mobile Control App
      NEW - Package to Go Enhancements

    Details can be found in the Version 8.4 support forum.

    24 May 2018 01:39 PM
    Version 8.5 Preview Release - 05/22/2018 UPDATE by George in Latest News

    The latest update to the Preview release of SongShow Plus 8.5 dated 05/22/2018 has been posted and is available to users with a current subscription. 

    Try out the new Slide Show Artisan!

    Details can be found in the Version 8.5 subscriber forum.

    23 May 2018 01:03 PM
    Version 8.4 Production Release - 05/22/2018 Update by George in Latest News

    An update to the PRODUCTION release of SongShow Plus 8.4 dated 05/22/2018 has been posted and is available to users with a current subscription. 

    Updates in this build of Version 8.4 are: 
    • Fixed SSL problem that was affecting SongSelect and Shift Worship - possibly other services.
      Try out the new SongShow Plus 8.4 Features!
        NEW - SongShow Drive
        NEW - Audio Chains
        NEW - Online Services Selector
        NEW - WMV Video Playback Improvements 
        NEW - Windows 10/PowerPoint improvements
        NEW - Improved Mobile Control App for Android
        NEW - Package to Go Enhancements

      Details can be found in the Version 8.4 support forum.

      06 Mar 2018 03:03 PM
      Version 8.4 Production Release - 03/01/2018 Update by George in Latest News

      An update to the PRODUCTION release of SongShow Plus 8.4 dated 03/01/2018 has been posted and is available to users with a current subscription. 

      Updates in this build of Version 8.4 are: 
      • Fixed various problems with SongShow Mobile Control support. (Update to the SongShow Mobile Control app is also required)
        • New Android and iOS versions of SongShow Mobile Control app available.
      • Fixed minor problem in the Program Panel menu.
      • Minor update for Artisan menu item directing users to SSP 8.5.
        Try out the new SongShow Plus 8.4 Features!
          NEW - SongShow Drive
          NEW - Audio Chains
          NEW - Online Services Selector
          NEW - WMV Video Playback Improvements 
          NEW - Windows 10/PowerPoint improvements
          NEW - Improved Mobile Control App for Android
          NEW - Package to Go Enhancements

        Details can be found in the Version 8.4 support forum.

         

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