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Subject: Motion on SSP Freezes System
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1stcovenant
Posts: 5


Online:User is Offline
Location: Everett Wa
08/13/2008 9:28 AM  
ok so heres my problem when i'm setting up or runing the service for sunday the littlist thing like at fancy slide transition will freeze my system up.  I checked the min requirements for songshow plus v. 7.  This system should run some simple stuff, but it wont.   Heres some stats of the computer maybe something will click for one of you.  AMD Athlon 64 3200+   2.00 GHz, 1.00GB of Ram.  NVIDIA GeForce FX 5900 Ultra Video Card.

I started running the setup before sunday just a couple of weeks ago so i dont know that much about showsong.  When the computer Freezes I have to restart the computer with only the monitor pluged in I have to unplug the Projector.

If you have any ideas im ready to try anything to see if it works

Thanks

Cory

P.S. Maybe the video card is going out but im not a tech so i dont know the signs
First Covenant Church of Everett-
2008 "Each one, Reach One."
osborn4
Posts: 2739



Online:User is Online
Location: Milton, WI
08/13/2008 12:00 PM  
My first guess would be to check the video card driver.

What OS? If VISTA, do you have SP1 installed?
...Joel

Milton Seventh Day Baptist Church
______
You don't have a soul. You are a Soul. You have a body. - C. S. Lewis
1stcovenant
Posts: 5


Online:User is Offline
Location: Everett Wa
08/14/2008 8:31 AM  
Were running on XP, and I thought the video card too but yesterday after I posted this I updated the driver for the video and now the computer turns on and runs fine unless I open song show or even the desktop manager for Geforce so I'm stuck and don't know. Its like the computer is thinking to much.

Cory
First Covenant Church of Everett-
2008 "Each one, Reach One."
osborn4
Posts: 2739



Online:User is Online
Location: Milton, WI
08/14/2008 9:31 AM  
You could run DXDIAG, as documented here, and see if that shows anything.

On the third tab are some directx tests you could run.
...Joel

Milton Seventh Day Baptist Church
______
You don't have a soul. You are a Soul. You have a body. - C. S. Lewis
1stcovenant
Posts: 5


Online:User is Offline
Location: Everett Wa
08/18/2008 9:30 AM  
O.k sry i went on vacation. but I'm back. I just updated the drivers for the gforce and have directx 10 installed on the computer. but it did nothing but make the problem worse. no i cant even run any major programs like diagnostics or ssp for that matter and it only goes online when i have it set to one monitor not two. I cant run that dxdiag because that freezes the system.

cory
First Covenant Church of Everett-
2008 "Each one, Reach One."
osborn4
Posts: 2739



Online:User is Online
Location: Milton, WI
08/18/2008 9:48 AM  
I would give SSP tech support a call and have them take a look.
...Joel

Milton Seventh Day Baptist Church
______
You don't have a soul. You are a Soul. You have a body. - C. S. Lewis
1stcovenant
Posts: 5


Online:User is Offline
Location: Everett Wa
08/21/2008 8:37 AM  
ok i got the computer to work i took it in to get fixed it was the video card and now it runs good....    now i have another problem and i posted it here thanks for the help on this one maybe you guys could help on the next one?
First Covenant Church of Everett-
2008 "Each one, Reach One."
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Forums > SSP Forums > User Support - V7 > Motion on SSP Freezes System


ActiveForums 3.7
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11/18/2008 1:55 PM
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11/18/2008 1:47 PM
RE: hillsong by icarusforde in The 'Wave Pool'

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11/17/2008 11:51 PM
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11/17/2008 1:10 PM
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11/17/2008 12:50 PM
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11/17/2008 11:55 AM
RE: using a slide for the blank slide by George in User Support - V7

Yes it is correct that you are not able to select an existing slide from a slide show that you use for other purposes for the blank slide.You will not...

11/17/2008 7:11 AM
using a slide for the blank slide by akins in User Support - V7

Yesterday, for the first time, I decided to use a slide, instead of an image, as the blank slide. I couldn't find a way to select an already existing ...

11/16/2008 3:10 PM
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Thanks, Dreece, as you can see I aged 10 years over night!

11/16/2008 2:19 PM
RE: Powerpoint 2007 - Powerpoint 2003 by osborn4 in User Support - V7

Great news! Thanks for letting us know.

11/15/2008 7:43 PM
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From what I can tell, you have uploaded a photo for your profile, but you do not have one currently set for your avatar.

11/15/2008 2:24 PM
RE: Powerpoint 2007 - Powerpoint 2003 by icarusforde in User Support - V7

seems to be working people. Thanks
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