SSPlash.com
Login  |  Register
SSP System Requirements
Knowledge Base
VISTA / Windows 7 - Presentation screen is unresponsive after UAC elevation (TS067)
Last Post 27 May 2008 12:09 PM by George. 0 Replies.
Printer Friendly
Sort:
PrevPrev NextNext
You are not authorized to post a reply.
Author Messages
GeorgeUser is Online
SSP Team
Veteran Member
Veteran Member
Posts:1077

--
27 May 2008 12:09 PM  

Symptom:
After a UAC elevation occurs in Windows VISTA / Windows 7 (rights authentication) due to any number of actions, the presentation output becomes unresponsive and will not update.  It will display the last item but there is no error message from SSP.


Possible Cause:
Internal root cause is unknown however this has been duplicated.  This can occur anytime a UAC elevation occurs, such as a display options change or launching the Utilities tool, among others.  This is due to the invocation of the UAC Secure Desktop during the security elevation prompt.

 

Possible Solution:
**NOTE:  This solution will result in a change to the default UAC security settings.  Always consult KB SI009 for links to full Microsoft UAC documentation and check with your System Administrator before making any security changes.**  

 To avoid this behavior, the following UAC setting change can be made:

  1. From within a user account with administrative rights, access the Local Security Policy page by entering the word security in the Start button search field.
  2. Expand the Local Policies then Security Options sections to access UAC settings.
     
  3. Scroll to the bottom to find the UAC policies - Select the one that is named User Account Control: Switch to the secure desktop when prompting for elevation and double-click it to open properties page.
  4. This will be set to Enabled by default.  Change this to Disabled.
  5. Apply and click OK to close.  Close the Security Policy window.

 


(TS067)

 

You are not authorized to post a reply.

Active Forums 4.1
What's New

19 Mar 2010 12:11 PM
March 2010 Beta - projected content disappears after transition in Workstation mode by George in SongShow Plus Beta Release Articles

19 Mar 2010 11:59 AM
March 2010 Beta - Videos will not play when Stage Monitor is enabled by George in SongShow Plus Beta Release Articles

19 Mar 2010 11:52 AM
March 2010 Beta - Web Pages Panel not showing up by George in SongShow Plus Beta Release Articles

17 Mar 2010 10:00 AM
March 2010 Beta - How to use Color Improv link is missing by George in SongShow Plus Beta Release Articles

15 Mar 2010 04:12 PM
RE: Recommended Professional Level Video Cards (DI009) by George in Display Issues

11 Mar 2010 11:18 AM
Right-Click copy/paste menu does not work in PPT song import panel (TS098) by George in Troubleshooting

10 Mar 2010 05:37 PM
December 2009 Edition - Bug Fixes (SSP070) by George in SongShow Plus Issues

10 Mar 2010 03:05 PM
H.264 videos or thumbnails may cause SSP to be unstable and lock up (TS097) by George in Troubleshooting

09 Mar 2010 10:47 AM
Video file types supported in Video Chain (MI016) by George in Media Issues

02 Feb 2010 02:10 PM
RE: Running SSP in a Non-Administrator User Account (SI007) by George in System Issues