There are several web browsers available today, each with pros and cons.  For the most part, web browser selection is a personal preference however there are a few things to note with regards to SongShow Plus.

The internal workings of SongShow Plus that control the Internet interfaces (CCLI, image import, etc,)  require a minimum of Microsoft IE4 or later be installed on the system.  The supported Operating Systems (XP Pro and Vista Business/Ultimate) already have that included so there should be no issues with these internal SSP functions regardless of any other browsers you may have installed on your system.

The bulk of the testing in the lab is done with the Microsoft IE7 installed and this will be used as the base in the following comparisons.

The SongShow Plus Website and Forums may appear differently when viewed in different browsers. Minor visual differences or placement is certainly possible and would not be considered a defect.  Listed below are the browsers we have tested the SongShow Plus Website and Forums with and any difficulties we may have encountered.  If there is something that just does not work there may be a companion troubleshooting KB created to address the issue and any possible workaround.

Browser	Known discrepencies found on the SSP Website or Forum
Microsoft IE6	None at this time
Microsoft  IE7	None at this time
Mozilla FireFox - 3.0.4	None at this time
Google Chrome - 2.0.172.31	1.  Web based User Guide does not display all contents. Only the first page is displayed.  Download the PDF version. 2.  HTML tags are not passed when creating and editing a forum post or response.  The text will all be run together.  Manually entered HTML tags are recognized. 3.  Reply toolbars are missing. 4.  Selecting Smileys clears the text field.

There are other browsers available that are not listed and have not been tested.

This table will be updated from time to time as browser availability changes.  If you encounter issues that you feel are defects, please contact us.

(FAQ027)